Daniel Osei Anim
@danieloseianim
Customer service and administrative professional focused on accuracy and client satisfaction.
GhanaWhat I'm looking for
I am a dedicated customer service and administrative support professional with experience managing inquiries, processing requests, and maintaining accurate documentation across contract and institutional roles. I combine strong communication, discretion handling sensitive information, and practical familiarity with CRM and Microsoft Office to improve workflow and customer outcomes.
My background includes operational support as a plant technician and safety assistant, plus training in project management and virtual assistance. I am a fast learner committed to reliability, teamwork, and growing within healthcare and customer service environments.
Experience
Work history, roles, and key accomplishments
Administrative & Logistics Assistant
Various Projects
Jan 2023 - Present (2 years 9 months)
Managed customer and client inquiries, processed requests, and maintained accurate service documentation to improve follow-ups and satisfaction. Applied confidentiality and supported data entry to track interactions and resolutions.
Plant Technician
QEC Engineering / Adamus Resources Ltd.
Sep 2021 - Dec 2022 (1 year 3 months)
Assisted plant operations and equipment monitoring while supporting safety reporting and coordination between technical and administrative teams. Contributed to continuous improvement and safety compliance initiatives.
HSE Assistant
Ministry of Energy
Sep 2020 - Aug 2021 (11 months)
Supported safety inspections, environmental monitoring, and risk assessment documentation to aid audit preparation and promote workplace safety awareness. Assisted in communication of safety initiatives.
Education
Degrees, certifications, and relevant coursework
AAAltSchool Africa
Diploma in Backend Engineering, Backend Engineering
2024 -
Pursuing a Diploma in Backend Engineering with coursework focused on backend development concepts and practical projects.
UTUniversity of Mines and Technology
Bachelor of Science, Environmental and Safety Engineering
2016 - 2020
Completed a Bachelor of Science in Environmental and Safety Engineering with emphasis on safety management and environmental monitoring.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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