Looking for a job

Danielle Uren

@danielleuren

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Dedicated sales leader with a strong background in insurance.

South Africa

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What I'm looking for

I am looking for a new challenge, I would like to expand my expertise and upskill my knowledge. I am very task orientated and want to keep growing as a individual and employee.

I am a dedicated and hard-working sales professional with over a decade of experience in the insurance industry. My career has been marked by a commitment to excellence, where I consistently go the extra mile for my team, management, and clients. I thrive in fast-paced environments and have a proven track record in face-to-face and call center sales, underwriting, and customer service.

Currently, I serve as the Head of Sales at Comprehensive Choice Insurance Brokers, where I lead a team in driving sales and managing client relationships. My previous roles have equipped me with the skills to manage teams effectively, handle claims, and ensure customer satisfaction. I am always eager to learn and upskill, which has allowed me to adapt to various roles within the insurance sector.

Experience

Work history, roles, and key accomplishments

Head of Sales

Comprehensive Choice Insurance Brokers

May 2023 - Oct 2024 (1 year 5 months)

Leading sales operations for short-term and commercial insurance, focusing on face-to-face and telephonic sales. Responsibilities include quoting, underwriting, customer service, and managing claims and renewals.

Sales Management Customer Service Underwriting Claims Management Reporting Team Leadership

Call Centre Manager

Runis Campher Brokers

Aug 2021 - Jun 2023 (1 year 10 months)

Managed call center operations for short-term and commercial insurance, overseeing staff performance and driving sales through effective coaching and support.

Call Center Support Sales Coaching Customer Service Underwriting Claims Management Reporting Team Management

Shop/Sales Manager

Motorsure Direct

Apr 2019 - Jul 2021 (2 years 3 months)

Oversaw shop operations and sales staff for short-term and commercial insurance, focusing on face-to-face and telephonic sales, quoting, and customer service.

Sales Management Customer Service Underwriting Claims Management Reporting Team Leadership

Claims Consultant

Auto and General

Jul 2018 - Mar 2019 (8 months)

Handled claims processing, including capturing claims and liaising with clients, assessors, and suppliers to ensure efficient service delivery.

Claims Customer Service Reporting Communication Problem Solving

Sales and Administration

Capital Legacy

Sep 2015 - Feb 2017 (1 year 5 months)

Managed sales and administrative tasks, including drafting wills and selling policies, while providing customer service and managing client appointments.

Sales Administration Customer Service Policy Management Communication

Sales Consultant

Auto and General

Sep 2012 - Sep 2015 (3 years)

Engaged in inbound and outbound sales for insurance products, focusing on quoting and underwriting to meet sales targets.

Sales Underwriting Customer Service

Education

Degrees, certifications, and relevant coursework

HTSN Diederichs

Matriculation, General Education

2011 - 2011

Matriculated with subjects including Afrikaans first language, English second language, Mathematical Literacy, Life Orientation, Technical Drawing, and Civil Technology.