Danielle Lambesis

I’m a customer-focused professional with experience in client communication, customer service, ecommerce operations, scheduling, and independent business management. I adapt quickly to high-pressure environments and keep things running smoothly in both remote and in-person settings.

Through my self-employed massage therapist work, I managed appointment scheduling, payments, and client communication independently, building repeat clientele through personalized service. I handled day-to-day business operations end to end, balancing responsiveness with accuracy and consistency.

As an Ecommerce & Merchandise Operations Assistant, I supported online merchandise sales and fulfillment by preparing, packing, and shipping orders efficiently and accurately. I also handled customer service emails, order support, and issue resolution to keep customers informed and taken care of.

Earlier, I worked as an Insurance Customer Service Representative in a high-volume call center, assisting customers with insurance-related inquiries and providing problem resolution with accurate information. I also bring team experience from firefighter work and fast-paced fast food and restaurant roles where communication and quick decision-making mattered.