Daniele Valentino
@danielevalentino
I build websites and provide technical support for Swiss businesses.
SwitzerlandWhat I'm looking for
I support self-employed people in Switzerland with web design, branding, web development, hosting, and technical support—from idea to launch—through Valentino Web Solutions.
Alongside this work, I’m a Service Desk Agent at BKW AG and previously supported Swisscom employees through first-level IT support, incident management, workplace services, Microsoft 365, Citrix, networks, and account management. I also trained new employees as a Customer Service Consultant / Supervisor and am completing a Dipl. Wirtschaftsinformatiker HF.
Experience
Work history, roles, and key accomplishments
Ich unterstütze Selbstständige in der Schweiz mit Webdesign, Branding und technischer Betreuung, von der Idee bis zum Launch.
Provides service desk support as a full-time agent.
Provided customer care and IT first-level support for all 20,000 Swisscom employees, handling hardware, software, and network issues.
Supervised customer service operations and trained new employees, including identification via video telephony.
Completed a commercial apprenticeship at the municipal administration.
Part-time employment at Presto AG.
Education
Degrees, certifications, and relevant coursework
WISS Schulen für Wirtschaft Informatik Immobilien
Dipl. Wirtschaftsinformatiker HF
2025 - 2028
bwd Bern
Kaufmann EFZ
2018 - 2021
gibb Berufsfachschule Bern
Informatiker EFZ
2016 - 2017
Tech stack
Software and tools used professionally
Availability
Location
SwitzerlandAuthorized to work in
Job categories
Skills
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