Bryan Pfister

Managed customer onboarding projects from initiation to completion, processed third-party orders, and administered maintenance contracts. Monitored invoicing and supported efficient workflows during the onboarding process.

Managed customer onboarding projects from initiation to completion, processed third-party orders, and administered maintenance contracts. Monitored invoicing and ensured efficient workflow during onboarding.

Assisted in the implementation and support of large corporate clients, managed projects, and supported day-to-day business operations.

Managed onboarding projects for large corporate clients, supported day-to-day business operations, and coordinated orders effectively.

Provided technical support for mobile services, set up hardware and software, and managed support cases and IT tickets.

Provided technical support via phone, managed support cases, and set up hardware and software for customers. Advised on telecommunications products and created IT tickets.

Managed billing and technical inquiries, issued credit notes, and conducted follow-up calls to ensure customer satisfaction while advising on telecommunications products.

Managed billing and technical inquiries, issued credit notes, and conducted follow-up calls to ensure customer satisfaction.

Troubleshot technical failures, installed hardware, and advised on subscriptions and devices while managing support cases.

Troubleshot technical failures, installed hardware and IT systems, and advised on subscriptions and devices while processing support cases.

Served as an IT specialist, providing technical support and managing IT systems.

Served as an IT specialist, focusing on technical support and systems management within the military context.

Advised dealers on orders and sales processes, provided support for sales platforms, and conducted training on best practices.

Advised dealers on orders, provided support for sales platforms, and conducted training on best practices.

Provided expert advice on electronic products, managed store logistics, and handled customer support and returns.

Provided expert advice and sales of electronic products, managed store logistics, and handled customer support and returns management.

Participated in a Yoga Teacher Training program to enhance personal practice and teaching skills.

Completed training as a Retail Sales Specialist, focusing on customer service and sales techniques in the retail environment.