Daniel Chavez

Administer Microsoft 365 and Entra ID services, manage Intune for 107 Windows endpoints, and provide escalated L2/L3 troubleshooting. Lead endpoint least-privilege initiatives and administer FortiGate firewalls across 16 branch locations.

Support military operations through training, logistical coordination, documentation, and team-based operational responsibilities. Lead training activities and coordinate personnel and resources to support mission readiness.

Provided remote and onsite technical support for Microsoft 365 environments, troubleshooting Windows workstations, servers, and network connectivity. Built and deployed Azure Virtual Machines and conducted network-security assessments using Nmap and Zenmap.

Supported election operations, technology logistics, equipment deployment, and issue resolution in a time-sensitive production environment. Coordinated with team members to resolve operational problems and maintain continuity during election activities.

Diagnosed and repaired laptops used in education environments, resolving hardware and Windows-related issues. Managed ConnectWise service requests and asset information while maintaining accurate ticket and inventory records.

Pursuing a Bachelor of Science in Cybersecurity and Information Assurance with focus areas including information security, network defense, cloud security, digital forensics, IAM, vulnerability management, risk assessment, and security policy.