Daniel Barjon

Investigate and resolve damage and loss claims on residential moves, reviewing inventories, bills of lading, and delivery exceptions. Evaluate claims against valuation coverage and coordinate with customers, drivers, crews, and repair vendors to document damage and move claims to closure.

Owned 12 to 15 regulated files per day from assignment through completion, maintaining audit-ready documentation under strict compliance and turnaround standards. Interpreted policy provisions to answer coverage questions and resolve discrepancies, writing clear communications for insureds, providers, and internal teams.

Planned, prioritized, and sequenced field service work across a high-volume operation, coordinating technicians, leads, and field managers and owning each job from intake through verified completion. Managed vendor coordination, invoicing, and purchase documentation while tracking compliance items and reporting discrepancies and cost trends to management.

Coordinated air and ground medical transportation end to end, including repatriation and long-distance patient transport, sequencing carriers, vendors, and internal teams to keep high-stakes timelines on track. Negotiated service procurement and vendor agreements, balancing cost, quality, and turnaround across competing priorities.

Directed 24-hour dispatch operations, supervising overnight staff and keeping service coverage and performance on target. Negotiated services with partners and affiliates, tracked vendor agreements and contract terms, and resolved service disputes and complaints in real time.

Planned and optimized daily routing across a multi-stop delivery network, coordinating carriers, farms, wholesalers, and internal departments to keep deliveries on schedule. Monitored DOT compliance documentation, driver records, and renewal deadlines, following up proactively to prevent lapses.

Assessed and prioritized emergency calls under extreme time pressure and coordinated multi-agency response in English and Haitian Creole.

Supported healthcare and insurance customers and translated between English and Haitian Creole for the community served.

Earned an Associate Degree in Business Administration from Miami Dade College.