Cj Fontaine

I’m a highly analytical, solutions-driven Florida Claims Adjuster positioned to drive efficiency in desk adjusting and catastrophe (CAT) operations. I bring rigorous technical training in Xactimate, plus foundational expertise in policy interpretation, with a strong track record in high-volume, SLA-driven environments.

I outperform peers in high-stress, rapid-turnaround scenarios by maintaining 100% data integrity and applying meticulous attention to detail. My approach prioritizes compliant, ethical claims handling and protecting brand reputation through empathetic, decisive communication—especially when things are fast and tense.

In my recent BOH operations work, I consistently met strict operational deadlines during peak event cycles while sustaining a 0% defect rate during internal audits. I’ve also built transferable experience from high-volume inventory auditing—conducting damage inspections, reconciling discrepancies, and escalating issues accurately to prevent errors and protect outcomes.