Anastasia Vintila
@anastasiavintila
Claims resolution specialist with expertise in transportation-related losses.
What I'm looking for
I am a dedicated claims resolution specialist with over 5 years of experience in handling transportation-related losses, billing disputes, and service claims. Currently, I am pursuing my Property & Casualty License to formalize my transition into insurance claims adjusting. My proven success in negotiation, liability assessment, documentation, and customer support has allowed me to resolve high-volume claims efficiently while maintaining policyholder satisfaction.
In my current role as a Transportation Claims Specialist at Freight Services Brokerage, I investigate and adjust transportation loss claims, negotiate settlements, and maintain detailed claim files. I have successfully reduced the average claim resolution time by 20% through effective negotiation and coordination with carriers. My previous experience as a Dispatcher and Claims Coordinator at Belus Express LLC has further honed my skills in managing claims related to delays and cargo issues, ensuring a smooth claims lifecycle from incident to resolution.
With a Bachelor’s Degree in Journalism, I bring strong investigative skills and a keen attention to detail to my work. I have also received recognition for my writing, including awards for Best Author of the Year. I am passionate about leveraging my skills in a new role that allows me to continue growing in the insurance field.
Experience
Work history, roles, and key accomplishments
Dispatcher / Claims Coordinator
Belus Express LLC
Jan 2021 - Present (4 years 5 months)
Managed and regulated claims related to delays, cargo issues, and invoicing conflicts. Assessed liability, negotiated outcomes, and tracked claim life cycles from incident to resolution.
Transportation Claims Specialist
Freight Services Brokerage
Jan 2023 - Present (2 years 5 months)
Investigated and adjusted transportation loss claims involving service disruptions, cargo damage, and payment discrepancies. Negotiated settlements with clients and vendors, reducing average claim resolution time by 20%.
Reporter
Chicago News
Jan 2013 - Dec 2016 (3 years 11 months)
Investigated stories with a focus on evidence gathering and accuracy—skills translated into claim research and analysis. Developed time management and multi-tasking skills under high-pressure deadlines.
Bartender
Carnival Cruise Lines
Jan 2010 - Dec 2013 (3 years 11 months)
Delivered prompt, professional service and resolved guest complaints with diplomacy. Managed ordering systems and inventory with accuracy and efficiency.
Education
Degrees, certifications, and relevant coursework
Belarusian State Pedagogical University
Bachelor’s Degree, Journalism
Completed a Bachelor's Degree in Journalism. Developed strong investigative and analytical skills, which are directly applicable to claims research and analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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