Open to opportunities

Agnes Gatson

@agnesgatson

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Insurance claims professional specializing in transportation, liability, and settlement recovery.

United States

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What I'm looking for

I’m looking for a claims role where I can lead transportation and liability investigations, negotiate settlements, and pursue recovery strategies—while maintaining compliance, managing documentation, and coordinating with carriers and brokers to drive timely, accurate outcomes.

I’m a claims professional with extensive experience investigating liability exposures, evaluating damages, negotiating settlements, and resolving third-party property damage claims across transportation, commercial auto, general liability, cargo, and multi-line matters. In my current role as a Transportation Claims & Risk Coordinator, I manage transportation-related claims end to end—obtaining recorded statements, reviewing documentation and evidence, determining liability exposure, and preparing clear claim recommendations.

I’m known for strong communication and detailed documentation that supports timely, compliant resolution. I draft settlement communications and coverage correspondence, negotiate claim resolutions while minimizing financial exposure, and pursue recovery through broker bond claims. I’ve also secured measurable outcomes—negotiating a direct property damage settlement with approximately $10,000 recovery without litigation and obtaining about $1,700 reimbursement for commercial transportation equipment damage—while coordinating with carriers, brokers, attorneys, customers, and vendors throughout the process.

Experience

Work history, roles, and key accomplishments

Transportation Claims & Risk

Mack Enterprises, LLC

Oct 2022 - Jun 2026 (3 years 8 months)

Managed transportation-related claims for commercial vehicles, cargo losses, third-party property damage, and liability exposures, including investigations, liability recommendations, and settlement communications. Negotiated resolutions that resulted in approximately $10,000 recovery without litigation and secured approximately $1,700 reimbursement for commercial transportation equipment damage.

Transportation Claims Liability Investigations Broker Bond Recovery Subrogation Recorded Statements Claims Documentation Regulatory Compliance

Senior Desk Claims Examiner

Seibels Claims Solutions/Slide Insurance

Jan 2019 - Oct 2022 (3 years 9 months)

Investigated and managed residential property and multi-line claims from notice through settlement and closure, including coverage analysis and claim exposure evaluation. Coordinated inspections and mitigation efforts, negotiated settlements, and maintained compliance with carrier standards and regulatory claim-handling requirements.

Claims Handling Coverage Analysis Inspection Coordination Regulatory Compliance Multi Line Claims

Desk Claims Adjuster

Wardlaw/American Family

Jun 2017 - Jan 2019 (1 year 7 months)

Investigated residential property losses from weather-related and catastrophe events by inspecting damages, documenting findings, and reviewing repair estimates. Coordinated with policyholders, contractors, and vendors to support timely claim resolution while meeting State Farm claim-handling standards.

Catastrophe Claims Property Loss Claims Estimate Review Service standards Compliance

Desk Adjuster Claims Owner

Eberl/State Farm

Sep 2014 - Jun 2017 (2 years 9 months)

Investigated and evaluated residential property damage claims by reviewing estimates, photographs, and supporting documentation to determine claim exposure and settlement recommendations. Coordinated with policyholders, contractors, and carrier representatives while maintaining accurate claim records and timely handling standards.

Property Damage Claims Claims Documentation Claims Handling Compliance