Daniela Suaza Muñoz

I am a dynamic and proactive professional with a strong commitment to teamwork and collaboration. My experience as a Receptionist and Assistant at Los Patios Hostal has honed my skills in managing reservations and ensuring guest satisfaction. I take pride in overseeing room preparations, managing check-ins and check-outs, and providing local recommendations to enhance the guest experience. My fluency in English and dedication to high service standards have allowed me to effectively address guests' needs and problems, showcasing my proactive approach to service.

Previously, I worked as a Tour Guide and Translator at the Museum Roberto Escobar Gaviria, where I shared the rich history of Medellín with visitors. This role not only involved guiding tours but also supervising interviews and promoting local culture through recommendations for bars and restaurants. My extensive experience in customer service across various sectors, including restaurants and retail, has equipped me with the skills to build positive relationships with colleagues and customers alike, contributing to successful teamwork and enhanced customer satisfaction.