Danial Taiyab
@danialtaiyab
Customer-focused Inside Sales Professional with 11+ years of experience.
CanadaWhat I'm looking for
I am a dedicated Inside Sales Professional with over 11 years of experience in sales, account management, and customer service. My career has been marked by a strong commitment to customer satisfaction and performance-driven results. I have a proven track record of managing full sales cycles, from quote creation to delivery, and I excel in resolving escalations while exceeding KPIs and SLAs.
In my current role as a Senior Sales Account Manager at Dr. Green Lawn Care Services, I have successfully developed custom service programs that enhance client engagement and drive upsell conversions. My ability to build and nurture long-term client relationships has been key to my success, as I consistently deliver personalized recommendations and ensure service satisfaction through ongoing account management. I am proud to have been recognized as a Top Sales Performer for nine consecutive years, demonstrating my commitment to achieving and surpassing sales targets.
Experience
Work history, roles, and key accomplishments
Senior Sales Account Manager
Dr. Green Lawn Care Services
Apr 2014 - Present (11 years 2 months)
Managed the full inside sales cycle from quote to delivery for B2C and B2B customers across Ontario, Alberta, and U.S. states. Developed custom service programs, nurtured client relationships, and collaborated with internal teams to meet sales goals and resolve escalations. Consistently exceeded sales KPIs and team performance targets for nine consecutive years.
Collections Specialist
Cash Money Cheque Cashing Inc.
Jun 2008 - Present (17 years)
Conducted over 130 outbound calls daily to recover overdue balances, negotiate settlements, and implement payment plans with clients. Documented debtor communications and coordinated with legal teams for escalation of non-compliant accounts. Exceeded monthly performance goals for recovery and customer contact rates.
Education
Degrees, certifications, and relevant coursework
HCHouston Community College
Associate's degree
Completed an Associate's degree program. Focused on foundational coursework to prepare for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
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