Looking for a job

Daniela Galvan

@dangalvan

IT Support Specialist at Report System - Foreign Trade System, supporting communication systems and managing digital assets.

Argentina

Message

What I'm looking for

I'm seeking a Help Desk Support Specialist role focused on timely issue resolution and exceptional user support.

At Report System - Foreign Trade System, I provided technical support for communication systems and managed digital assets to help ensure operational continuity.

I also handled customer service operations, collections, and administrative tasks, as well as purchases and banking procedures. I supported the development of communication assets and their documentation.

At Palermo University, I worked as a Teaching Assistant, guiding students in design principles, digital tools, creative work, and writing. I also assisted with course content for Production Techniques I & II, Advertising I, Research & Development II, and Seminar.

Experience

Work history, roles, and key accomplishments

Current

IT Support

Current

Report System - Foreign Trade System

Jan 2018 - Present (8 years 9 months)

Provided technical support for communication systems and managed digital assets. Handled customer service operations, collections, and administrative tasks, and streamlined business processes through purchases and banking procedures.

Technical Support Troubleshooting Digital Asset Management Customer Service Administrative Support Process Improvement Documentation

Teaching Assistant

Palermo University

Jan 2017 - Dec 2023 (6 years 11 months)

Guided students in design principles, digital tools, and creative development. Assisted in developing course content and collaborated with professors on course organization.

Teaching Mentorship Curriculum Development Communication Skills Collaboration Design Principles Digital Tools