Open to opportunities

Lucas Moyano

@lucasmoyano

Message

Dedicated IT professional passionate about solving technical challenges.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative team environment.

I am an IT professional with a strong passion for solving technical challenges and optimizing systems. With experience managing IT infrastructure for over 170 users, I have honed my skills in network administration, troubleshooting across multiple operating systems, and providing exceptional help desk support. My commitment to excellence drives me to continuously improve system performance and reliability, ensuring minimal downtime for users.

Throughout my career, I have contributed to various IT projects, including software licensing, vendor relations, and staff training. My technical expertise spans a wide range of software platforms, including Google Workspace, Microsoft 365, and various security tools. I take pride in streamlining internal processes and automating routine IT tasks, which has significantly improved efficiency in my previous roles.

With a background in full-stack web development and a solid foundation in computer science, I am well-equipped to tackle diverse IT challenges. I thrive in dynamic environments and am eager to bring my strong problem-solving skills and adaptability to new opportunities.

Experience

Work history, roles, and key accomplishments

IT Service Desk Analyst

Domaine Bousquet

Jul 2021 - Dec 2024 (3 years 5 months)

Managed IT infrastructure for 170 users, providing network administration and troubleshooting across multiple OS. Delivered help desk support, performed hardware/software installations, and administered various systems like IP telephony and NVR. Contributed to IT projects, optimized system performance, and managed security protocols.

Network Administration Infrastructure Management Help Desk Support System Troubleshooting Linux Google Workspace Cybersecurity Vendor Management IT Support

Technical Chief

Compumundo

Feb 2018 - Jun 2021 (3 years 4 months)

Performed PC repairs, including hardware replacement and software installation, while providing customer support by troubleshooting technical issues. Assisted users with system setup and maintenance to ensure smooth operations. Documented service requests and repairs to maintain accurate records.

PC Software Repair Installation Customer Support Technical Troubleshooting Documentation

Help Desk Technician

Señal U - CICUNC - UNCuyo

Jan 2017 - Dec 2017 (11 months)

Provided comprehensive help desk support and performed network administration tasks. Contributed to technical service operations and managed structured cabling projects.

Help Desk Network Administration Technical Services IT Support Troubleshooting

Help Desk Technician

C.A.I. – Faculty of Agricultural Sciences - UNCuyo

Jan 2016 - Jun 2016 (5 months)

Delivered help desk support and provided technical assistance to users. Assisted with various IT-related issues to ensure smooth operations.

Help Desk IT Support Troubleshooting Customer Service

Education

Degrees, certifications, and relevant coursework

Digital House

Full Stack Web Developer, Computer Science

Completed a comprehensive program in Full Stack Web Development with a focus on Java. Received official certification from the Ministry of Education of the Government of Buenos Aires City.

111Mil Plan

Programming Course, Computer Science

Completed a programming course with national validity, endorsed by the Ministry of Education and Ministry of Production of the Nation. The course had an orientation in JAVA.

ITU (University Technological Institute)

Associate's Degree, Computer Science

Grade: 3.3+ GPA

Obtained an Associate's Degree with a major in Network and Telecommunications. Achieved the best academic average grade with a 3.3+ GPA.

IMAS (Mendoza Institute of Audio and Sound)

Audio and Sound Specialist, Computer Science

Completed specialized training in Audio and Sound, including a focus on recording engineering. This program provided in-depth knowledge of audio production and sound technology.