Danae Marshall
@danaemarshall
Motivated customer support professional with a strong work ethic.
What I'm looking for
I am a motivated and service-oriented individual with a growing background in customer support, healthcare communication, and sales. My strong work ethic and excellent interpersonal skills enable me to deliver high-quality service while maintaining professionalism. I have proven my ability to work effectively both independently and as part of a team, excelling in data entry, client outreach, tech innovation, and appointment scheduling.
Throughout my career, I have gained valuable experience as a Customer Representative in the healthcare sector, where I provided assistance to customers with inquiries and claims. I also worked as a Sales Representative, promoting insurance products and services while meeting sales targets. Additionally, I founded a local tech startup focused on promoting Guyanese culture, where I managed branding and social media outreach, showcasing my entrepreneurial spirit and leadership skills.
Experience
Work history, roles, and key accomplishments
Founder
Authentic Guyana
Jan 2025 - Present (6 months)
Launched a local tech startup focused on promoting Guyanese culture through digital platforms. Managed branding, social media outreach, and basic web development, leading a small team to execute marketing strategies and audience engagement.
Sales Representative & Insurance Field Support
Acquity BPO
Jan 2024 - Present (1 year 6 months)
Engaged clients to promote insurance products and services, assisting with field operations and follow-up communication. Successfully met sales targets and maintained accurate client records.
Customer Representative – Healthcare
Qualfon
Jan 2023 - Present (2 years 6 months)
Provided assistance to customers with healthcare-related inquiries and claims, delivering high-quality support via phone and digital platforms. Maintained professionalism while handling sensitive health information.
Volunteer
Local Orphanage
Jan 2023 - Present (2 years 6 months)
Assisted caregivers in organizing activities and daily routines for children. Contributed to donation sorting, child engagement, and general facility maintenance.
Intern
Midwest Clinic
Jan 2023 - Present (2 years 6 months)
Handled medical files and maintained strict confidentiality, efficiently setting appointments and managing the scheduling system. Reached out to patients for reminders and follow-ups to ensure timely care.
Education
Degrees, certifications, and relevant coursework
West Demerara Secondary School
Secondary School Diploma, General Studies
Grade: Awaiting CSEC Results
Activities and societies: Debate Team Member (2022-2024)
Completed secondary education at West Demerara Secondary School. Currently awaiting CSEC results, demonstrating foundational academic achievement. Achieved a PSAT score of 1143.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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