Open to opportunities

Danae Marshall

@danaemarshall

Message

Motivated customer support professional with a strong work ethic.

Guyana

Message

What I'm looking for

I am looking for a role in a supportive environment where I can contribute my skills and continue to grow professionally.

I am a motivated and service-oriented individual with a growing background in customer support, healthcare communication, and sales. My strong work ethic and excellent interpersonal skills enable me to deliver high-quality service while maintaining professionalism. I have proven my ability to work effectively both independently and as part of a team, excelling in data entry, client outreach, tech innovation, and appointment scheduling.

Throughout my career, I have gained valuable experience as a Customer Representative in the healthcare sector, where I provided assistance to customers with inquiries and claims. I also worked as a Sales Representative, promoting insurance products and services while meeting sales targets. Additionally, I founded a local tech startup focused on promoting Guyanese culture, where I managed branding and social media outreach, showcasing my entrepreneurial spirit and leadership skills.

Experience

Work history, roles, and key accomplishments

Founder

Authentic Guyana

Jan 2025 - Present (1 year 5 months)

Launched a local tech startup focused on promoting Guyanese culture through digital platforms. Managed branding, social media outreach, and basic web development, leading a small team to execute marketing strategies and audience engagement.

Branding Social Media Marketing Web Development Marketing Strategy

Sales Representative & Insurance Field Support

Acquity BPO

Jan 2024 - Present (2 years 5 months)

Engaged clients to promote insurance products and services, assisting with field operations and follow-up communication. Successfully met sales targets and maintained accurate client records.

Communications Sales

Customer Representative – Healthcare

Qualfon

Jan 2023 - Present (3 years 5 months)

Provided assistance to customers with healthcare-related inquiries and claims, delivering high-quality support via phone and digital platforms. Maintained professionalism while handling sensitive health information.

Customer Support

Volunteer

Local Orphanage

Jan 2023 - Present (3 years 5 months)

Assisted caregivers in organizing activities and daily routines for children. Contributed to donation sorting, child engagement, and general facility maintenance.

Activity Organization Maintenance

Intern

Midwest Clinic

Jan 2023 - Present (3 years 5 months)

Handled medical files and maintained strict confidentiality, efficiently setting appointments and managing the scheduling system. Reached out to patients for reminders and follow-ups to ensure timely care.

Confidentiality Scheduling

Education

Degrees, certifications, and relevant coursework

West Demerara Secondary School

Secondary School Diploma, General Studies

Grade: Awaiting CSEC Results

Activities and societies: Debate Team Member (2022-2024)

Completed secondary education at West Demerara Secondary School. Currently awaiting CSEC results, demonstrating foundational academic achievement. Achieved a PSAT score of 1143.