Dïcëd PïneapplèsDP
Open to opportunities

Dïcëd Pïneapplès

@dcdpneappls

Motivated professional skilled in customer service and administrative support.

Guyana

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a motivated and detail-oriented professional with a strong background in customer service, tele-sales, and administrative support. My experience includes conducting applicant interviews and performing accurate data entry for government programs, which has honed my communication and problem-solving skills. I pride myself on my ability to collaborate effectively with diverse teams, ensuring that I contribute positively to the workplace.

Throughout my career, I have worked in various roles that have allowed me to develop a robust skill set. At MidasBPO, I explained insurance policy features and played a key role in achieving team sales targets. My time at Teleperformance provided me with the opportunity to assist customers with special needs, enhancing my ability to maintain professionalism and empathy in challenging situations. I am proficient in Microsoft Office and social media platforms, which further supports my administrative capabilities.

In addition to my work experience, I have pursued various certifications and training programs that have enriched my knowledge and skills. I am passionate about exploring nature, connecting with diverse cultures, and expressing my creativity through travel and writing. I am eager to bring my skills and experiences to a new role where I can continue to grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

MI

Tele-sales Representative

MidasBPO

Oct 2021 - Present (3 years 8 months)

Explained insurance policy features to customers. Contributed to achieving team sales targets.

AS

Sales Assistant

A & R Collision & Auto Service

Jan 2018 - Present (7 years 5 months)

Sold cars and parts to customers. Prepared estimates for services.

AS

Sales Associate

A & R Collision & Auto Service

Jan 2018 - Present (7 years 5 months)

Sold cars and parts to customers. Prepared estimates for auto services.

LC

Work-Study Participant

Linden Hospital Complex

Aug 2017 - Present (7 years 10 months)

Gained exposure to hospital operations and policies. Participated in a school work-study program.

Education

Degrees, certifications, and relevant coursework

MS

Mackenzie High School

CSEC, General Proficiency

2013 - 2018

Grade: English A (2), Home Management (2), Physical Education (2), Principles of Business (2), English B (3), Food Nutrition and Health (3), Social Studies (3), Mathematics (3), History (4)

Completed the Caribbean Secondary Education Certificate (CSEC) with passes in English A, Home Management, Physical Education, Principles of Business, English B, Food Nutrition and Health, Social Studies, Mathematics, and History.

MS

Mackenzie High School

CSEC General Proficiency, General Studies

2013 - 2018

Grade: English A (2), Home Management (2), Physical Education (2), Principles of Business (2), English B (3), Food Nutrition and Health (3), Social Studies (3), Mathematics (3), History (4)

Completed secondary education with a focus on a range of subjects including English, Mathematics, Business, and Home Management. Achieved passes in multiple subjects at the General Proficiency level.

Tech stack

Software and tools used professionally

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