Dana Amor Sayson
@danaamorsayson
Virtual Assistant with experience in sales, customer service, and technical support.
What I'm looking for
As a seasoned sales and customer service professional, I bring a unique blend of sales, customer service, and technical support expertise. With a strong background in the travel industry, I've honed my skills in providing top-notch customer experiences and resolving technical issues with ease.
Throughout my career, I've demonstrated my ability to work effectively in fast-paced environments, meeting sales targets and providing exceptional customer service. My experience in technical support has equipped me with the skills to troubleshoot and resolve complex technical issues.
I'm a strong communicator with excellent problem-solving skills, and I'm well-versed in data management and event coordination. I'm excited to leverage my skills and experience to drive success in my next role.
Experience
Work history, roles, and key accomplishments
Sales/Travel Agent
Dyninno
Jan 2022 - Dec 2022 (11 months)
Provide travel information to clients and make travel suggestions based on their preferences. Book flights, hotels, and transportation for clients. Manage reservations and handle any issues or changes in travel plans.
Application Development Associate
Accenture
Sep 2021 - Jan 2022 (4 months)
Collect ticket requests from users. Troubleshoot and resolve technical issues in existing software applications. Participate in team meetings to discuss issues regarding system bugs and user errors.
Technical Support Representative
Concentrix
Jan 2013 - Jan 2020 (7 years)
Provide technical assistance and support for technicians' queries and account management issues. Diagnose and resolve technical hardware and software issues related to their services.
Admission's Officer
STI College/Ormoc
Jan 2006 - Jan 2012 (6 years)
Entertain inquiries and convert them to enrolees. Process and review student enrollment for admission. Follow up with prospective students regarding enrollment and requirements.
Education
Degrees, certifications, and relevant coursework
Dana Amor hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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