
Daisy Reyes
@daisyreyes2
Virtual assistant and administrative support professional with Salesforce experience handling customer orders, payments, and records.
What I'm looking for
At DenMat Holdings LLC, I handled domestic and international customer orders, account changes, payments, and credits using Salesforce and CMCC. I also answered customer questions by phone and email and kept account records organized.
I worked with Sales, Accounts Receivable, and Logistics on invoicing, purchase orders, export documentation, shipments, and account discrepancies. My payment processing and data entry maintained a reported 98%+ accuracy rate.
At Santa Maria-Bonita School District, I currently manage and prioritize daily assignments as a Custodian I, document facility concerns, and complete end-of-shift security checks. I also orient substitute staff to site procedures and escalate maintenance needs to supervisors.
My experience includes customer support, administrative tasks, and financial transactions. I’m fluent in English and Spanish and am seeking part-time remote virtual assistant and administrative support work.
Experience
Work history, roles, and key accomplishments
Custodian I
Santa Maria-Bonita School District
Sep 2026 - Present (1 month)
Independently manage and prioritize daily assignments, document facility concerns, and complete end-of-shift security checks. Orient substitute staff to site procedures and work areas, communicate instructions, and escalate maintenance needs to supervisors.
Food Service Worker I
Santa Maria-Bonita School District
Apr 2026 - Aug 2026 (4 months)
Supported high-volume daily operations, maintained organized supplies, followed established procedures, and coordinated with teammates to meet service deadlines.
Substitute Custodian
Santa Maria-Bonita School District
Oct 2024 - Aug 2026 (1 year 10 months)
Adapted quickly to changing school-site assignments, followed written instructions, and completed work independently. Reported facility issues, monitored supplies, and supported summer deep-cleaning and site-preparation assignments.
Customer Service Representative
DenMat Holdings LLC
Sep 2022 - Apr 2026 (3 years 7 months)
Managed domestic and international customer orders, account changes, payments, credits, and related records using Salesforce and CMCC. Answered customer questions over phone and email, entered and tracked requests, organized account records, and followed through on outstanding issues.
Cashier / Customer Service
Hats Unlimited
Mar 2022 - Sep 2022 (6 months)
Provided cashier and customer service support.
Bank Teller
Mechanics Bank
Jul 2021 - Mar 2022 (8 months)
Processed financial transactions, maintained confidential customer information, completed required documentation, and balanced daily cash records.
Caretaker
New Venture Heights
Aug 2017 - May 2021 (3 years 9 months)
Provided caretaking services.
Education
Degrees, certifications, and relevant coursework
Santa Maria High School
High School Diploma, General Studies
Earned a high school diploma from Santa Maria High School in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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