diana peña
@dianapea
Customer service and virtual assistant with 4+ years supporting clients, sales, and administration.
What I'm looking for
I’m a customer service, virtual assistant, and sales support professional with 4+ years of experience helping clients through phone, chat, and email. I bring strong skills in client communication, organization, and data management—built through roles supporting customers, managing records, and following up to ensure satisfaction.
In my sales representative experience, I handled product recommendations, order and invoice management, and issue resolution while maintaining organized sales documentation and client follow-up. I’m now seeking a remote position in customer service, virtual assistance, or administrative support where I can apply my time management, problem solving, and remote work readiness to consistently deliver reliable support.
Experience
Work history, roles, and key accomplishments
Sales Representative
Ortopedico Hospitalarios Kennedy
Jan 2022 - Jan 2024 (2 years)
Advised customers on product selection, managed orders and invoices, and completed follow-up activities. Maintained organized sales documentation and resolved customer issues.
Sales Representative
Vital Master
Jan 2018 - Jan 2020 (2 years)
Assisted customers with product recommendations and managed sales and client follow-up. Delivered customer service and maintained client and inventory records.
Teacher
Colegio San Agustín
Jan 2013 - Jan 2015 (2 years)
Provided classroom instruction and student support, managed daily schedules, and maintained academic files and student records. Communicated with parents and staff to support student progress.
Education
Degrees, certifications, and relevant coursework
Colombia
High School Diploma, General Education
2012 -
Completed a high school diploma in Colombia.
Colombia
Early Childhood Education, Early Childhood Education
Studied Early Childhood Education in Colombia.
Colombia
Psychology (Incomplete), Psychology
Completed incomplete studies in Psychology in Colombia.
COLEGIO SAN AGUSTÍN
Teacher, Education
2013 - 2015
Activities and societies: Organized academic files and student records; communicated with parents and staff; managed daily schedules and classroom activities.
Provided classroom instruction and student support at Colegio San Agustín from 2013 to 2015.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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