Camille Rogers
@camillerogers
Remote customer service professional with 10+ years delivering precise, high-volume support.
What I'm looking for
I’m a reliable, detail-oriented remote professional with 10+ years of experience across customer service, administrative support, and independent task management. In a fully remote Customer Service Representative role for the AT&T account, I handled high-volume email and chat support with clarity, empathy, and strong written communication.
I excel in accurate data entry, record-keeping, and documentation, especially when work is fast-paced and unsupervised. I’ve maintained current knowledge of technical changes and supported resolution across internal teams, including collaboration across time zones.
Beyond customer support, I’ve managed inventory tracking and organized daily operations in independent settings—from laundry management with strict sanitation standards to caregiver responsibilities involving detailed health and medication records. I’m now seeking remote opportunities in data entry, proofreading, virtual assistance, or online support where self-motivation and precision drive results.
Experience
Work history, roles, and key accomplishments
Family Caregiver
Private Family
May 2021 - Nov 2022 (1 year 6 months)
Maintained detailed records of daily care, medications, appointments, and health data to support seamless coordination. Coordinated schedules and communicated with healthcare providers and family members while managing inventory and emotional support.
Laundry Aide
Cort Nursing Home
Feb 2019 - May 2021 (2 years 3 months)
Managed full laundry operations, including inventory tracking and timely distribution of linens and personal items. Followed strict infection control and sanitation standards to maintain quality and compliance.
Customer Service Representative
Service Associates of America
Nov 2017 - Feb 2019 (1 year 3 months)
Resolved customer issues via email and chat for the AT&T account, explaining billing, rate plans, and service features with clarity and empathy. Collaborated with internal teams across time zones and maintained up-to-date technical change knowledge in a fully remote, high-volume environment.
Supervised daily operations, including staff scheduling, inventory management, and customer service delivery. Trained team members on procedures and resolved customer issues to maintain operational excellence.
Education
Degrees, certifications, and relevant coursework
La Vega High School
High School Diploma, High School
Earned a High School Diploma from La Vega High School in Bellmead, TX.
Availability
Location
Authorized to work in
Job categories
Skills
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