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Ware DibowWD
Open to opportunities

Ware Dibow

@dahaboyusuf

I support customers and operations through travel administration, sales, records management, and responsive client service.

Kenya
Message

What I'm looking for

I'm looking for a customer service, travel operations, sales, or administrative role where I can support clients, coordinate daily operations, manage accurate records, and grow with new systems and responsibilities.

I've supported customer service and daily operations at Marwa Travel Agent Limited, assisting with flight bookings, reservations, ticket sales, travel arrangements, and travel-related issue resolution.

I maintain accurate travel documentation and records while building strong customer relationships through clear, professional communication.

At Geconsult Architecture & Engineering Consultants, I coordinated office operations, managed confidential documents and correspondence, scheduled meetings, prepared reports, and recorded meeting minutes.

My experience also includes customer-focused sales at Sultan Furniture and administrative support at Jara Kindergarten School. I bring practical skills in Microsoft Word, Excel, data entry, record management, travel reservation systems, and English, Swahili, and Borana communication.

Experience

Work history, roles, and key accomplishments

ML

Office Administrator

Marwa Travel Agent Limited

Mar 2015 - Dec 2020 (5 years 9 months)

Assisted customers with flight bookings, reservations, and travel arrangements. Managed travel documentation and ensured accurate record keeping.

GC

Office Administrator

Geconsult Architecture & Engineering Consultants

Nov 2013 - Feb 2015 (1 year 3 months)

Coordinated office operations and administrative support activities. Managed records, confidential documents, and office correspondence.

SF

Sales Executive

Sultan Furniture

Dec 2012 - Oct 2013 (10 months)

Assisted customers in selecting products and closing sales. Maintained sales records and provided customer feedback insights.

JS

Secretary

Jara Kindergarten School

Jan 2011 - Feb 2011 (1 month)

Provided administrative support and handled customer/student inquiries. Managed records, documentation, and office communication.

Education

Degrees, certifications, and relevant coursework

IT

Institute of Advanced Technology

Certificate, Information Technology

Certificate in ICDL from the Institute of Advanced Technology (IAT) in 2011.

MA

Machakos Academy

Kenya Certificate of Secondary Education, General Studies

Kenya Certificate of Secondary Education (KCSE) from Machakos Academy in 2010.

Tech stack

Software and tools used professionally

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