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Daberechi Oruh

@daberechioruh

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I support customers and remote teams through responsive communication, scheduling, records, and follow-up.

Nigeria

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What I'm looking for

I'm looking for a customer support or virtual administrative role where I can manage communication, scheduling, records, follow-up, and task coordination while contributing to a positive customer experience.

I've supported customers at Dunamis Home Church by handling 70+ weekly inquiries and 70+ follow-up calls, providing accurate information and escalating unresolved issues for timely resolution.

I coordinate appointments, maintain customer and administrative records, and manage simultaneous calls, follow-ups, and requests while keeping communication professional and customer-focused.

During my Virtual Assistant internship at Skill2Scale, I completed approximately 20 practical projects involving email management, Google Calendar scheduling, market research, task tracking, reports, and Canva materials.

Experience

Work history, roles, and key accomplishments

Front Desk Officer / Customer Support

Dunamis Home Church

Jul 2024 - Jul 2026 (2 years)

Handled 70+ calls weekly, responded to inquiries, and conducted outbound follow-up calls. Scheduled appointments, maintained records, and escalated complex issues to ensure timely resolution.

Customer Support Inbound Calls Outbound Calls Appointment Scheduling Data Entry Records Management Issue Resolution Escalation Management Multitasking Communication Skills

Virtual Assistant Intern

Skill2Scale

May 2026 - Jun 2026 (1 month)

Completed approximately 20 practical projects covering administrative support, communication, scheduling, and project management. Managed email communications, coordinated meetings, and conducted market research.

Email Management Google Calendar Scheduling Market Research Project Management Canva Administrative Support Communication Skills