Adaku Nwoye
@adakunwoye
Customer Support Specialist supporting customers remotely with CRM, ticketing, and email management.
NigeriaWhat I'm looking for
I’ve trained on CRM and ticketing workflows to handle customer inquiries through my Virtual Assistant & Support Project, and practiced managing email, calendars, and meeting schedules.
In my 2016 FrontDeskOfficer role, I coordinated and scheduled meetings and logistics, handled emails, and booked appointments.
I use tools including Zendesk, Intercom, Slack, Google Workspace, ClickUp, Zoom, and Loom to support customers and teams remotely.
Experience
Work history, roles, and key accomplishments
Front Desk Officer
Unknown
Jan 2016 - Dec 2016 (11 months)
Coordinated and scheduled meetings and logistics, handled emails, managed executive meetings, and booked appointments.
Virtual Assistant & Support Project
Self Employed
Jan 2026 - Present (9 months)
Managed a mock email inbox, practiced scheduling and calendar management, and trained on CRM and ticketing workflows.
Education
Degrees, certifications, and relevant coursework
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Science, Biological Science
2007 - 2012
Bachelor of Science in Biological Science from Chukwuemeka Odumegwu Ojukwu University, Anambra State, Nigeria, from 2007 to 2012.
Digital Witch Support Community
In-Demand IT Skill Training, IT Skills
Completed In-Demand IT Skill Training from Digital Witch Support Community.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
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