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Cyrus John Agad

@cyrusjohnagad

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IT technician and implementer experienced in DMS systems and computer maintenance.

Philippines

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What I'm looking for

I am looking for hands-on IT or implementation roles where I can apply system deployment, user training, and hardware maintenance skills in a collaborative, service-oriented team that values reliability and growth.

I am an IT technician and implementer with hands-on experience deploying and supporting Coca‑Cola DMS-AXIS systems across South East Mindanao, training partner users, generating usage reports, and coaching field sales personnel. I have a strong background in computer operations, hardware and software troubleshooting, and clerical project support for construction and infrastructure programs.

My career spans roles as an implementer, computer/operator, and site support specialist where I managed server and internet-cafe operations, performed materials calculation and monthly reporting for DPWH projects, and provided maintenance and repairs for computer systems. I bring reliability, practical technical skills (NC II in Computer Hardware Servicing and Electrical maintenance), and a service-oriented mindset to help teams run smoothly and meet operational goals.

Experience

Work history, roles, and key accomplishments

Implementer

ActionLabs I.T. Svcs Phils Corp

Jan 2021 - Dec 2023 (2 years 11 months)

Implemented Coca-Cola DMS-AXIS system across Southeast Mindanao (SEMIN), trained partner staff on web and van-selling applications, generated usage reports, and coached delivery sales personnel to improve operations.

DMS AXIS Implementation Training Reporting Van Selling Applications client support Microsoft Office Troubleshooting

Core Secretary / Computer Operator

China Geo-Engineering Corporation

Jan 2019 - Dec 2020 (1 year 11 months)

Calculated materials and prepared monthly accomplishment reports for DPWH-ADB construction projects, supervised three ADB core projects, performed site inspections and progress photography, and handled clerical encoding and filing.

Quantity Calculation Report Writing Progress Photography Clerical Encoding File Management Project supervision MS Excel

Computer Operator

Design Science Incorporated

Jan 2013 - Dec 2018 (5 years 11 months)

Managed material calculations and monthly reports for DPWH projects, performed clerical duties including encoding and filing, and supported project documentation for SFD consultancy.

Report Preparation Data Entry Documentation Clerical Support MS Office

Server / Operator

Sid and Sol Internet Café

Jan 2010 - Dec 2011 (1 year 11 months)

Operated the internet café daily, ensured computer hardware/software functionality, performed troubleshooting, repairs and maintenance, and handled cashiering and officer-in-charge duties.

Cashiering Customer Service Equipment Maintenance