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Cynthia Olivares

@cynthiaolivares

Business Performance Manager at Softtek who led the TROY vendor approval and secured a project assigning 250 collaborators.

Mexico

Message

At Softtek, I provide commercial support for retail in Brazil and government in Mexico. I led support for government bidding processes in Mexico and South America, including bids for SAT, IMSS, and IFT.

I led the TROY initiative, which secured Softtek approval as a vendor for tier-two companies in the Central and Eastern U.S. I also helped win a large-scale project that enabled the assignment of 250 collaborators.

Earlier at Softtek, I managed global strategic and financial planning and supported growth across 23 strategic accounts. I also implemented the Global Sales Process in Mexico in three months and maintained 98% commercial pipeline information quality from 2012 to 2019.

Experience

Work history, roles, and key accomplishments

Current

Business Performance Manager

Current

Softtek

Jun 2023 - Present (3 years 4 months)

Responsible for commercial accompaniment for retail in Brazil and government in Mexico. Led the TROY initiative, achieving vendor approval for tier-two companies in the Central and Eastern U.S., and awarded a large-scale project enabling assignment of 250 collaborators.

Bid Management Bidding Strategic Planning Commercial Support Project Management

Global Sales Office Manager (Mexico Market)

Softtek

Nov 2019 - May 2023 (3 years 6 months)

Managed global strategic and financial planning, executed Account Growth Market for 23 strategic accounts, and generated monthly and annual revenue reports for General Management. Received Collaboration Award from Top Management after leading a team of 38 members across 5 markets.

Strategic Planning Key Account Management Financial Reporting Team Leadership Revenue Management

Manager Sales Administration Office

Softtek

Jan 2012 - Nov 2019 (7 years 10 months)

Implemented the Global Sales Process in Mexico in 3 months, earning the Enthusiasm Award. Maintained 98% information quality in the commercial pipeline from 2012 to 2019 and configured Express CRM for Brazil and SSH in 3 weeks.

Process Standardization Pipeline Management CRM Configuration Digital Transformation Sales Operations