CYNTHIA Monroe Rose

I am a motivated customer service and office management professional with hands-on experience in call center support, roadside assistance dispatch, dental reception, and lead office management. I have a track record of handling emergency calls, processing payments, scheduling appointments, and coordinating treatment while maintaining accuracy and a positive attitude.

I excel at billing and cash reconciliation, creating and maintaining spreadsheets, training new hires, and ensuring team performance meets expectations. I am detail-oriented, organized, and committed to delivering excellent customer service while supporting operational efficiency and team success.