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Crystal Bilbray

@crystalbilbray

Administrative Assistant with 5+ years optimizing productivity, efficiency, service, and quality.

United States
Message

What I'm looking for

I’m looking to push my boundaries and maximize my professional growth in a more dynamic environment, bringing strong organization, time management, and administrative support to improve productivity, efficiency, service, and quality.

I’m an Administrative Assistant with 5+ years of experience optimizing productivity, efficiency, service, and quality across various environments. I’m a dependable professional who blends organization, time management, and business acumen to keep operations moving smoothly.

In hybrid and remote roles, I handle complex administrative workflows—covering incoming calls, emails, and service requests; scheduling and dispatching field technicians; tracking location and arrival time; and maintaining databases for customer history, equipment details, and warranties. I also support contracts and renewals, process service invoices, and collect payments.

I’ve also contributed in vendor coordination and visitor support, securing external vendors through research and discovery, and providing clear visitor guidance such as permits, maps, directions, weather conditions, and safety briefings. I’m looking to push my current boundaries and maximize professional growth in a more dynamic environment.

Experience

Work history, roles, and key accomplishments

HL

Vendor Scout (Remote)

Hauntmare LLC

Jan 2024 - Jan 2025 (1 year)

Secured external vendors for upcoming events through research and discovery. Handled vendor correspondence and application processing in a seasonal role.

United States Forest Service logoUS

Visitor Use Assistant (VUA)

United States Forest Service

Jan 2013 - Jan 2015 (2 years)

Provided administrative and support services, including billing and collections for cabin and land fees. Supported visitor services by processing permits and providing maps, directions, weather, safety briefings, and emergency dispatch communications.

Education

Degrees, certifications, and relevant coursework

DS

Durango High School

High School Diploma, Secondary Education

Completed high school education at Durango High School in Las Vegas, Nevada, graduating in 2007.

Tech stack

Software and tools used professionally

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