Crystal Bilbray
@crystalbilbray
Administrative Assistant with 5+ years optimizing productivity, efficiency, service, and quality.
What I'm looking for
I’m an Administrative Assistant with 5+ years of experience optimizing productivity, efficiency, service, and quality across various environments. I’m a dependable professional who blends organization, time management, and business acumen to keep operations moving smoothly.
In hybrid and remote roles, I handle complex administrative workflows—covering incoming calls, emails, and service requests; scheduling and dispatching field technicians; tracking location and arrival time; and maintaining databases for customer history, equipment details, and warranties. I also support contracts and renewals, process service invoices, and collect payments.
I’ve also contributed in vendor coordination and visitor support, securing external vendors through research and discovery, and providing clear visitor guidance such as permits, maps, directions, weather conditions, and safety briefings. I’m looking to push my current boundaries and maximize professional growth in a more dynamic environment.
Experience
Work history, roles, and key accomplishments
Vendor Scout (Remote)
Hauntmare LLC
Jan 2024 - Jan 2025 (1 year)
Secured external vendors for upcoming events through research and discovery. Handled vendor correspondence and application processing in a seasonal role.
Office Manager & Lead Dispatcher
A-1 Quality Care LLC
Jan 2016 - Jan 2018 (2 years)
Managed incoming calls and service requests and dispatched field technicians by scheduling and tracking arrival times. Oversaw preventative maintenance contract renewals, processed service invoices and payments, and maintained customer and equipment databases.
Visitor Use Assistant (VUA)
United States Forest Service
Jan 2013 - Jan 2015 (2 years)
Provided administrative and support services, including billing and collections for cabin and land fees. Supported visitor services by processing permits and providing maps, directions, weather, safety briefings, and emergency dispatch communications.
Education
Degrees, certifications, and relevant coursework
Durango High School
High School Diploma, Secondary Education
Completed high school education at Durango High School in Las Vegas, Nevada, graduating in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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