Open to opportunities

Vic Medel

@vicmedel

Bilingual customer service professional delivering chat and email support with strong communication and detail-focused problem solving.

Mexico

Message

What I'm looking for

I’m looking for remote, service-first roles where I can support customers via chat and email, manage administrative tasks reliably, and apply my communication, problem-solving, and attention-to-detail strengths to help clients every day.

I’m a bilingual customer service professional with experience in customer attention, communication, and administrative support, offering a service-oriented mindset for chat and email support.

With 8 years in customer service, I focus on problem solving, client attention, and adaptability—bringing calm, clear communication and strong attention to detail to every interaction.

I also support day-to-day office needs such as document handling, scheduling, data entry, and general administrative tasks, using Microsoft Office and Google Workspace to stay organized and responsive.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

amatech

May 2017 - Apr 2024 (6 years 11 months)

Provided customer service and administrative support in service-oriented environments. Assisted customers with inquiries, scheduling, communication, and problem resolution. Used Microsoft Office, Gmail, and digital communication tools while developing strong communication, organization, teamwork, and customer support skills.

Customer Service Communication Microsoft Office Problem Solving Administrative Support Email Support