Cristina Anghel
@cristinaanghel
Customer service professional fluent in Portuguese, English, and Romanian.
PortugalWhat I'm looking for
I am a customer service professional with solid frontline experience in retail, reception, and real estate support, and I am highly motivated to join Ryanair's cabin crew team.
I thrive in multicultural, fast-paced environments and bring strong communication, empathy, and problem-solving skills demonstrated through roles in sales and as a receptionist.
My recent roles include seller positions with international retail brands, a real estate agent support role, and current work as a receptionist handling reservations, billing, and administrative tasks.
I am committed, focused, a quick decision-maker, and comfortable working with diverse customers while maintaining a professional, service-first approach.
Experience
Work history, roles, and key accomplishments
Receptionist
Ouro Negro S.A
Dec 2024 - Present (1 year 1 month)
Provided administrative and reception support, managed reservations and payments, and addressed client inquiries via phone and email to ensure smooth operations.
Retail Sales Associate
Levi's GNG Group
Jan 2024 - Aug 2024 (7 months)
Assisted customers, handled returns and complaints, operated POS systems, and met sales targets while maintaining stock and promoting offers to increase store performance.
Retail Sales Assistant
Levi's GNG Group
Jan 2024 - Aug 2024 (7 months)
Greeted and assisted customers, operated POS, handled returns and complaints, met sales targets and maintained stocked, organized displays.
Real Estate Agent
Century 21
Dec 2023 - Mar 2024 (3 months)
Prospected clients and conducted market research to support property transactions, assisting senior agents and contributing to lead generation.
Retail Sales Assistant
Benetton Group
Dec 2023 - Jan 2024 (1 month)
Maintained shop floor presentation, unpacked deliveries and assisted customers with friendly, brand-aligned service to drive sales and satisfaction.
Retail Sales Associate
Benetton Group
Dec 2023 - Jan 2024 (1 month)
Maintained store visual standards, processed new deliveries, and greeted customers, delivering branded customer service and supporting in-store merchandising.
Education
Degrees, certifications, and relevant coursework
Agrupamento de Escolas Professor Reynaldo dos Santos
High School Degree, Social Economics
Completed a high school degree in Social Economics at Agrupamento de Escolas Professor Reynaldo dos Santos in Vila Franca de Xira.
Agrupamento de Escolas Professor Reynaldo dos Santos
Highschool Degree, Social Economics
High school diploma in Social Economics from Agrupamento de Escolas Professor Reynaldo dos Santos in Vila Franca de Xira.
Availability
Location
PortugalAuthorized to work in
Job categories
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