Inga Cebotari
@ingacebotari
Multilingual client-focused hospitality and administrative professional delivering attentive, high-end service.
PortugalWhat I'm looking for
I am a multilingual, client-focused professional with experience across luxury hospitality, academic administration, and high-end customer service. I combine a deep understanding of human behavior—near completion of a psychology degree—with hands-on service experience to create exceptional client experiences.
My background includes front-office operations, night audit responsibilities, and academic administrative support at NOVA School of Business and Economics. I consistently apply discretion, professionalism, and attention to detail when managing client relationships and administrative processes.
I bring strong problem-solving and analytical skills, familiarity with risk assessment and fraud detection, and proficiency in Microsoft Office tools. I adapt quickly in fast-paced, international environments and coordinate events and client needs effectively.
I am fluent in Russian, Romanian, Portuguese, English, and Spanish, which supports seamless communication with diverse clientele and stakeholders, and enhances service delivery in multicultural settings.
Experience
Work history, roles, and key accomplishments
Academic Administrative Assistant
NOVA School of Business and Economics
Jan 2025 - Present (1 year 1 month)
Provide academic and administrative support for faculty and students, streamlining processes and maintaining confidential student records to improve office efficiency.
Customer Service Representative
Teleperformance
Jan 2024 - Mar 2025 (1 year 2 months)
Handled customer inquiries and support tasks across channels, resolving issues and maintaining high service standards during peak volumes.
Receptionist / Night Auditor
Solplay Hotel
Jan 2018 - Dec 2020 (2 years 11 months)
Managed front-desk operations and night audit procedures, ensuring accurate financial reconciliation and delivering high-quality guest service.
Receptionist
LINC Lisbon
Jan 2017 - Dec 2018 (1 year 11 months)
Provided front-desk services and guest support, coordinating bookings and administrative tasks to enhance guest experience.
Receptionist
Riviera Hotel Carcavelos
Jan 2017 - Dec 2017 (11 months)
Handled guest reception duties and front-office administration, maintaining professionalism and assisting with guest requests.
Receptionist
Lisbon Sao Bento Hotel
Jan 2016 - Dec 2017 (1 year 11 months)
Managed daily reception operations, facilitated guest services, and supported reservation processes to maintain high satisfaction levels.
Waitress Supervisor
British Bar
Jan 2016 - Dec 2016 (11 months)
Supervised service staff, coordinated shifts and ensured high-quality service delivery in a fast-paced hospitality environment.
Tour Guide
Braseiros Tours
Jan 2014 - Dec 2014 (11 months)
Led guided tours, providing engaging cultural and historical commentary while ensuring excellent visitor experiences.
Education
Degrees, certifications, and relevant coursework
Universidade Autónoma de Lisboa
Bachelor of Psychology, Psychology
Third-year Psychology student pursuing a degree in Psychology with coursework completed toward program requirements; degree near completion.
Availability
Location
PortugalAuthorized to work in
Job categories
Interested in hiring Inga?
You can contact Inga and 90k+ other talented remote workers on Himalayas.
Message IngaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
