Cristian Sabin
@cristiansabin
I resolve complex customer issues across phone, chat, and email support channels.
RomaniaWhat I'm looking for
I've delivered remote customer support for enterprise and consumer clients at an Atlassian Partner, Global Solutions, and Amazon UK, resolving issues across phone, chat, and email.
In my current Customer Advocate contract role, I manage daily tickets, document customer concerns, escalate critical technical issues to engineering teams, and train new team members on support workflows.
I also bring sales, warehouse supervision, and crew-training experience, combining attentive customer service with operational discipline. I'm fluent in Romanian and advanced English, and ready for full-time remote work.
Experience
Work history, roles, and key accomplishments
Customer Advocate
Atlassian Partner
Nov 2021 - Present (4 years 10 months)
Resolved customer tickets daily via phone, chat, and email. Documented and tracked customer concerns in internal ticketing system, collaborated with engineering teams to escalate critical technical issues, and trained new team members on internal processes.
Education
Degrees, certifications, and relevant coursework
Colegiul National Stefan Velovan
High School Diploma, General Studies
2012 - 2016
Completed high school education with a focus on general studies, earning the Bacalaureat diploma.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
Skills
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