cristian arceo
@cristianarceo
Experienced Account Manager specializing in healthcare billing and client relations.
What I'm looking for
As an Account Manager at Iris Health, I am dedicated to ensuring that our provider clients experience a seamless revenue cycle. My role involves close coordination with credentialing and billing teams to guarantee that claims are submitted accurately and followed up on diligently. I take pride in onboarding new doctors, training them on our billing software, and providing ongoing support to ensure compliance and confidence in our processes.
My experience extends beyond account management; I work directly with hospitals and outpatient centers to manage documentation and billing workflows. I prepare detailed client reports, lead review calls, and analyze denial trends to provide strategic recommendations that enhance collections and overall performance. My ability to blend relationship management with operational oversight has been key to helping providers get paid accurately and on time.
Experience
Work history, roles, and key accomplishments
Account Manager
Iris Health
Jan 2021 - Present (4 years 9 months)
As an Account Manager at a medical billing company, I serve as the main point of contact for our provider clients, making sure their revenue cycle runs smoothly from start to finish. I coordinate closely with our credentialing and billing teams to ensure providers are set up properly and that claims are submitted and followed up on accurately. I also work directly with hospitals, outpatient center
Promotions Assistant
Entercom Communications
Jan 2019 - Dec 2020 (1 year 11 months)
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Legal Assistant
Wilshire Law Firm
Jan 2016 - Dec 2019 (3 years 11 months)
Served as Legal Assistant to the Senior Case Manager at Wilshire Law Firm, providing administrative and legal support. Responsibilities included managing caseload calendars, maintaining litigation dockets for four attorneys, and tracking deadlines for pleadings, motions, and court filings. Maintained multiple Excel spreadsheets for case tracking and coordinated daily communication with clients, de
Legal Assistant
The Law Offices of Robin Jacob
Jan 2013 - Dec 2016 (3 years 11 months)
Provided legal support to three attorneys at The Law Office of Robin Jacobs, with responsibilities focused on drafting, organizing, and filing legal documents. Prepared motions, petitions, and court filings, including Motions to Be Relieved as Attorney of Record, objection letters, DORs, and responses to case dismissals. Maintained clear and professional communication with clients regarding case u
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Esperanza Immigrants Rights Project
Jan 2013 - Dec 2013 (11 months)
Conducted legal orientations for the release of unaccompanied minors and their sponsors through the Esperanza Immigrant Rights Project. Performed legal screenings for minors housed in shelters or seen at the office, ensuring proper documentation and case preparation. Managed administrative tasks including scheduling orientation classes through the organization's online appointment system, respondi
Education
Degrees, certifications, and relevant coursework
LIBERTY UNIVERSITY
BA: HEALTHCARE ADMINISTRATION, Healthcare Administration
Currently pursuing a Bachelor of Arts in Healthcare Administration. This program focuses on the management and administrative aspects of healthcare systems.
PASSDENA CITY COLLEGE
OCCUPATIONAL SKILLS CERTIFICATE, Occupational Skills
Obtained an Occupational Skills Certificate. This certificate program provided specialized training in practical skills relevant to a specific occupation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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