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cristian arceoCA
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cristian arceo

@cristianarceo

Experienced Account Manager specializing in healthcare billing and client relations.

United States
Message

What I'm looking for

I am seeking a role that values collaboration and offers opportunities for professional growth in the healthcare sector.

As an Account Manager at Iris Health, I am dedicated to ensuring that our provider clients experience a seamless revenue cycle. My role involves close coordination with credentialing and billing teams to guarantee that claims are submitted accurately and followed up on diligently. I take pride in onboarding new doctors, training them on our billing software, and providing ongoing support to ensure compliance and confidence in our processes.

My experience extends beyond account management; I work directly with hospitals and outpatient centers to manage documentation and billing workflows. I prepare detailed client reports, lead review calls, and analyze denial trends to provide strategic recommendations that enhance collections and overall performance. My ability to blend relationship management with operational oversight has been key to helping providers get paid accurately and on time.

Experience

Work history, roles, and key accomplishments

IH
Current

Account Manager

Iris Health

Jan 2021 - Present (4 years 9 months)

As an Account Manager at a medical billing company, I serve as the main point of contact for our provider clients, making sure their revenue cycle runs smoothly from start to finish. I coordinate closely with our credentialing and billing teams to ensure providers are set up properly and that claims are submitted and followed up on accurately. I also work directly with hospitals, outpatient center

EC

Promotions Assistant

Entercom Communications

Jan 2019 - Dec 2020 (1 year 11 months)

Supported JACK FM's on-air and online promotions by managing all aspects of contest execution, including prize coordination, winner outreach, and logistics for delivery or pickup. Drafted promotional copy for on-air and digital platforms, ensuring consistency and engagement. Maintained an organized electronic database of prizes and contest winners, while ensuring all promotions comply with legal g

WF

Legal Assistant

Wilshire Law Firm

Jan 2016 - Dec 2019 (3 years 11 months)

Served as Legal Assistant to the Senior Case Manager at Wilshire Law Firm, providing administrative and legal support. Responsibilities included managing caseload calendars, maintaining litigation dockets for four attorneys, and tracking deadlines for pleadings, motions, and court filings. Maintained multiple Excel spreadsheets for case tracking and coordinated daily communication with clients, de

TJ

Legal Assistant

The Law Offices of Robin Jacob

Jan 2013 - Dec 2016 (3 years 11 months)

Provided legal support to three attorneys at The Law Office of Robin Jacobs, with responsibilities focused on drafting, organizing, and filing legal documents. Prepared motions, petitions, and court filings, including Motions to Be Relieved as Attorney of Record, objection letters, DORs, and responses to case dismissals. Maintained clear and professional communication with clients regarding case u

EP

Legal Assistant (Internship)

Esperanza Immigrants Rights Project

Jan 2013 - Dec 2013 (11 months)

Conducted legal orientations for the release of unaccompanied minors and their sponsors through the Esperanza Immigrant Rights Project. Performed legal screenings for minors housed in shelters or seen at the office, ensuring proper documentation and case preparation. Managed administrative tasks including scheduling orientation classes through the organization's online appointment system, respondi

Education

Degrees, certifications, and relevant coursework

LU

LIBERTY UNIVERSITY

BA: HEALTHCARE ADMINISTRATION, Healthcare Administration

Currently pursuing a Bachelor of Arts in Healthcare Administration. This program focuses on the management and administrative aspects of healthcare systems.

PC

PASSDENA CITY COLLEGE

OCCUPATIONAL SKILLS CERTIFICATE, Occupational Skills

Obtained an Occupational Skills Certificate. This certificate program provided specialized training in practical skills relevant to a specific occupation.

Tech stack

Software and tools used professionally

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cristian arceo - Account Manager - Iris Health | Himalayas