Creighton Spencer

I am a strategic operations leader with over 25 years of experience in managing enterprise technology implementations, capital projects, and multi-site service operations across the hospitality and healthcare sectors. My proven track record includes leading successful rollouts of POS, CRM, and kitchen display systems that have significantly improved efficiency, increased sales, and reduced waste. I have been trusted by executive teams to manage operating budgets exceeding $15 million and renovation initiatives over $30 million across multi-state portfolios.

In my current role as Director of Dining Services at Morrison Living, I spearheaded a $30 million redesign and tech integration project that encompassed various living sectors. My efforts resulted in a 34% revenue surplus against the budget and 100% audit compliance in safety and sanitation. I am known for driving adoption through comprehensive training, process development, and effective stakeholder engagement, ensuring that my teams are equipped to deliver exceptional service.