Courtney Thomas
@courtneythomas1
I manage customer service, store operations, inventory, and healthcare equipment support.
United StatesWhat I'm looking for
I've supported patients at Rotech Healthcare by coordinating oxygen and equipment orders, delivering equipment to homes, and documenting service through EMR, Salesforce, and WebEx.
At Parkview Health, Lutheran Health Network, and Ladd Dental Group, I maintained sterilization equipment, processed medical instruments, documented workflows, and followed healthcare standards, regulations, and IFUs.
I've also led retail operations at Epic Vapes, Macfood Mart Sunoco, and Dollar General, managing inventory, cash handling, scheduling, staff training, customer concerns, compliance, merchandising, and sales initiatives.
Experience
Work history, roles, and key accomplishments
Customer Service Technician
Rotech Healthcare Inc.
May 2026 - Present (4 months)
Provided technical support to customers via phone, email, and chat, troubleshooting hardware and software issues. Documented all customer interactions and solutions in a detailed manner for future reference.
Education
Degrees, certifications, and relevant coursework
Tippecanoe Valley High School
High School Diploma, General Studies
2004 - 2008
Completed high school education, earning a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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