Courtenay McClain
@courtenaymcclain
Strategic Human Resources Specialist with 13+ years of experience
What I'm looking for
As a seasoned HR professional with over 13 years of experience in program management and higher education, I excel in team assimilation, talent mapping, and program engagement. My data-driven approach to decision-making has enabled me to build strong stakeholder relationships, supporting recruitment, retention, and workforce effectiveness. With a proven track record of driving results in talent pipeline management, diversity and inclusion, and performance management, I am poised to leverage my expertise in strategic planning, stakeholder communication, and cross-functional collaboration to drive business success.
Throughout my career, I have demonstrated a unique ability to analyze complex data, identify trends, and develop actionable insights that inform strategic decisions. My expertise in ATS, Microsoft Office Suite, Google Suite, and other technical tools has enabled me to streamline processes, enhance efficiency, and drive results. With a strong passion for diversity, equity, and inclusion, I am committed to fostering inclusive environments that promote growth, innovation, and excellence.
As a collaborative leader with a strong work ethic, I thrive in fast-paced environments and am adept at navigating complex stakeholders, managing multiple projects, and driving results-oriented outcomes. With a strong educational background in Educational Leadership and Criminal Justice/Political Science, I am well-equipped to navigate the nuances of higher education and drive meaningful change.
Experience
Work history, roles, and key accomplishments
HR DEI Talent Pipeline Program Manager
Elevance Health
May 2022 - Present (3 years 1 month)
Spearheaded multiple talent pipeline strategies and programs to enhance associate engagement, researched and analyzed existing enterprise engagement programs, and contributed to quarterly and annual plans to define and support new hire integration and employee engagement.
Student Success and Career Services Manager
Atlanta Technical College
Oct 2021 - Dec 2022 (1 year 2 months)
Conducted trend analysis on employment trends, developed recruitment strategies, and partnered with industries to support reentry career efforts for Military Veterans and their dependents.
Lead Success Coach
Miami Dade College
Apr 2021 - Oct 2021 (6 months)
Managed end-to-end recruitment processes, revised academic and career goals through degree assessment pathways, and enhanced competencies.
Interim VP & Director of Undergraduate Admissions
Florida Memorial University
Jul 2019 - Jan 2021 (1 year 6 months)
Managed a 20-person team, increased retention by 30% through strategic initiatives and data analysis, and developed and managed a $90,000 budget.
Program Director, Golden Scholars
Florida International University
Jun 2014 - Jul 2019 (5 years 1 month)
Redesigned recruitment strategies, managed a $350,000 budget, and enhanced student retention to 80% through strategic program management and collaboration.
Sr. Diversity Recruiter
Florida International University
Jul 2010 - Jun 2014 (3 years 11 months)
Launched the university's first holistic alternative admissions program, increased underrepresented candidate applications by 70%, and built talent pipelines.
Education
Degrees, certifications, and relevant coursework
University of Central Florida
Masters, Educational Leadership
Savannah State University
Bachelor of Arts, Criminal Justice/Political Science
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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