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Costinel Nantu

@costinelnantu

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Experienced localization specialist with a focus on customer satisfaction.

Romania

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What I'm looking for

I am looking for a role that values innovation and teamwork, with opportunities for growth.

I am a dedicated localization specialist with extensive experience in managing complex translation tasks across various products and platforms. My role at Signant Health involves overseeing localization projects while ensuring compliance with regulatory standards. I take pride in my ability to coordinate with internal clients and vendors, ensuring that all activities align with Good Clinical Practice and industry regulations. My efforts have led to the successful delivery of localization activities that meet key project milestones, contributing to the seamless global deployment of critical clinical trial technologies.

Previously, as a Senior C-Ops Associate at Amazon, I focused on ensuring chemical product compliance with diverse regional safety legislation. My meticulous review of product documentation and communication with customers resulted in improved compliance and enhanced customer satisfaction. I have a proven track record of process improvement and standardization, which has increased efficiency and consistency in global operations.

With a strong background in customer service and team leadership, I am passionate about fostering a culture of continuous learning and collaboration. My diverse experiences have equipped me with the skills necessary to address complex challenges and deliver exceptional service, ultimately supporting business growth and customer retention.

Experience

Work history, roles, and key accomplishments

Current

Localisation Specialist

Current

Signant Health

Dec 2023 - Present (1 year 6 months)

As a Localisation Specialist, I manage complex translation tasks across multiple products while ensuring compliance with regulatory standards. I oversee localization projects, coordinate with clients and vendors, and ensure timely delivery of activities that align with industry regulations.

Localization Project Management Regulatory Compliance Technical Support Communication Team Coordination Quality Assurance

Sr. C-Ops Associate

Amazon

Dec 2020 - Dec 2023 (2 years 11 months)

In my role at Amazon, I ensured chemical product compliance with regional safety legislation while providing high-quality customer service. I reviewed documentation, communicated with customers, and focused on process improvement to enhance compliance and customer satisfaction.

Compliance Customer Service Process Improvement Documentation Management Communication Project Management Team Collaboration Reporting

Junior Tester

RO-EN Connection

Jun 2019 - Dec 2020 (1 year 6 months)

As a Junior Tester, I conducted thorough testing of applications to ensure quality and functionality. I identified issues and collaborated with developers to resolve them, contributing to a more reliable application and improved user satisfaction.

Software Testing Quality Assurance Problem Solving Team Collaboration Documentation Communication Technical Support Application Development

Customer Service Representative

Airport Transfer Cars & Falcon Courier

Jul 2015 - Dec 2020 (5 years 5 months)

In my role as a Customer Service Representative, I managed diverse transportation services and provided technical support. I ensured customer satisfaction through effective communication and tailored services, contributing to the company's reputation for reliability.

Customer Service Technical Support Communication Problem Solving Service Management Team Collaboration Multitasking

Head Bartender

US ROM HOUSE S.R.L. 'Little Texas'

Jul 2014 - Jul 2015 (1 year)

As Head Bartender, I managed bar operations and engaged with a diverse clientele. I coordinated a team, ensuring efficient service and a welcoming atmosphere, which contributed to increased operational efficiency and customer loyalty.