Sheila Blanchard

Identified, researched, and resolved billing variances to maintain system accuracy and currency. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Coordinated with different service providers to meet clients' individual needs. Helped clients navigate social services system and access needed resources.

Compiled department-specific reports to help senior managers identify trends and improve progress. Coordinated with insurance providers to verify customer's policy benefits in relation to claims.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Prepared merchandise for sales floor by pricing or tagging. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Resolved concerns with products or services to help with retention and drive sales. Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Prepared merchandise for sales floor by pricing or tagging. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Completed coursework in medical terminology, preparing for a career in administrative medical roles. Focused on the principles of medical billing and coding to ensure accurate healthcare financial operations.

Obtained a diploma in Medical Assistant Technology, gaining foundational knowledge and practical skills for medical office and clinical support. This program prepared for various tasks including patient care, administrative duties, and basic laboratory procedures.