I’m looking to improve workflow, inventory integrity, and customer support—while using analytics and KPI-driven problem solving to grow franchise profitability.
CH
Open to opportunities
Corey Hawkins
@coreyhawkins
I’m an Operations Specialist specializing in data validation, investigative troubleshooting, workflow optimization, and franchise business performance
United StatesWhat I'm looking for
I lead operations for multiple storefronts, ensuring daily readiness to service customers and closing gaps in support across teams. I visit in person to provide additional technical guidance, and I work directly with customers to understand issues and drive the best course of action.
Previously, I managed stores by training new staff, coordinating repairs with technicians, and handling employee scheduling, inventory counting, local marketing, and day-to-day operations. I also served as a Business Consultant, investigating profits and losses through P&L repair, tracking seasonal trends, and using key performance indicators to solve operational problems—while earning recognition from Samsung and Google for excellent attention to detail and providing results that exceeded expectations.
Experience
Work history, roles, and key accomplishments
Current
Operations Manager
uBreakiFix by Asurion
May 2025 - Present (1 year 1 month)
Oversees operations for multiple North Seattle storefronts, supporting customers with computer software issues and damaged tablet components. Leads regular leader meetings, conducts in-store visits for workload support, ensures teams have the tools and support needed, and guides customer troubleshooting to determine the best repair course of action.
Advised franchise owners by analyzing profit and loss, tracking associated operating costs, and reviewing P&L repair performance. Used KPIs to identify operational issues, forecasted seasonal demand, and collaborated with corporate teams to share insights for year-over-year improvements.
Inventory Specialist
uBreakiFix by Asurion
Mar 2021 - Oct 2021 (7 months)
Managed inventory flow across five LA-area storefronts, running scheduled inventory checks to reduce loss and maintain business continuity. Trained staff leadership on positive inventory practices to preserve inventory integrity across locations.
Store Manager
uBreakiFix by Asurion
May 2018 - Mar 2021 (2 years 10 months)
Trained new staff and managed daily store operations across Seattle and Bellevue alongside independent franchise owners. Oversaw employee scheduling, inventory counting, local marketing, repair workflow, and collaborated with corporate teams to resolve customer and operational issues.
Technician
uBreakiFix by Asurion
Jan 2016 - May 2018 (2 years 4 months)
Provided hardware and software repair diagnostics for customers across five Central Texas uBreakiFix franchises. Supported franchise owners with best-practice alignment to improve continuity between teams.
Education
Degrees, certifications, and relevant coursework
Corey hasn't added their education
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Availability
Open to opportunities
Location
United StatesAuthorized to work in
Job categories
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