Constance Cockrell
@constancecockrell
I streamline office operations, vendor coordination, and client service across fast-paced environments.
United StatesWhat I'm looking for
I've managed front-desk and transportation operations, vendors, resident events, leasing support, and travel coordination for Retirement Center Management, maintaining five-star guest satisfaction standards in a luxury residential setting.
At Texas Southern University, I supported veteran education and benefits services, compiled verification data in Excel, and supervised a four-person office while ensuring compliance with federal regulations and university policies.
My administrative foundation began in the United States Marine Corps, where I provided legal and personnel administration for more than 500 military personnel, maintained confidential records with 100% accuracy, and developed a legal filing system.
Across office management, procurement, scheduling, inventory control, and customer relationships, I bring organized, proactive support to teams and clients. I also built client relationships at Amazing Lash Studio that contributed to a 70% increase in customer retention.
Experience
Work history, roles, and key accomplishments
Esthetician/Senior Lash Technician
Amazing Lash Studio
Sep 2022 - Aug 2024 (1 year 11 months)
Managed scheduling operations and client relationships, achieving a 70% increase in customer retention. Maintained inventory and ensured safety compliance.
Managed procurement and vendor relationships, ensured safety compliance, and supported leadership in achieving enrollment goals.
Concierge Manager
Retirement Center Management
Jul 2019 - Aug 2021 (2 years 1 month)
Managed front desk operations, vendor coordination, and event planning for a luxury residential facility. Supervised staff and ensured high guest satisfaction.
Concierge/Receptionist Supervisor
Imperial Transportation Services
Aug 2017 - Jul 2019 (1 year 11 months)
Supervised front desk operations, managed call center, and ensured security and mail distribution. Coordinated travel and maintenance work orders.
Supervising Administrative Clerk
Texas Southern University
Jan 2010 - Mar 2017 (7 years 2 months)
Provided education and benefit support for veterans, supervised office staff, and ensured compliance with federal regulations.
Personal Assistant
Stephen Jackson Academy
Feb 2009 - Nov 2011 (2 years 9 months)
Organized functions and fundraisers, coordinated administrative procedures, and maintained confidential records for executive leadership.
Legal Administration and Personnel Administrative Clerk
United States Marine Corps
Jun 2005 - Feb 2008 (2 years 8 months)
Provided legal support and administration for military personnel, developed filing systems, and maintained confidential records with 100% accuracy.
Education
Degrees, certifications, and relevant coursework
Texas Southern University
Bachelor of Science, Business Marketing
Pursuing a Bachelor of Science in Business Marketing.
Memorial High School
High School Diploma, General Studies
Earned a high school diploma.
US Marine Corps Personnel Administration School
Certification, Legal Administration
Completed certification in Legal Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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