Jess !

Greet and check in clients, coordinate provider schedules and appointments, and manage patient intake, forms, and follow-ups to ensure exceptional client service in a fast-paced aesthetic and wellness clinic.

Leased apartments to prospective tenants, maintained tenant relations and communications, assisted with bookkeeping and filing, and supported the property manager with administrative tasks.

Managed scheduling, phone and email communications, prepared weekly bulletins and routine documents, maintained financial contribution records, and updated the congregation database.

Provided direct administrative support to the executive team by managing email correspondence, scheduling, travel arrangements, and preparing reports and presentations while maintaining confidentiality.

Assisted in managing ramp and gate operations, supervised part-time staff, coordinated shift coverage, and enforced safety protocols to support operational performance and service goals.

Recorded patient histories, scheduled appointments, instructed patients on eyewear care, and performed front desk duties including bookkeeping to support clinical operations.

Supervised daily store operations and customer service, trained and coached new employees, oversaw merchandising and store organization, and managed team schedules and workflow.

Completed High School Diploma at Luis F. Crespo High School in Camuy, Puerto Rico, graduating in 2005.