Open to opportunities

Asja Alli

@asjaalli

Message

Results-driven administrative professional with military experience and strong skills.

United States

Message

What I'm looking for

I am looking for a role that values operational efficiency and offers opportunities for growth.

I am a results-driven administrative professional with a robust background in administrative operations, security, and customer service. My experience spans both government and private sectors, where I have successfully managed office functions, personnel records, and security protocols. As a former U.S. Marine, I bring a disciplined, mission-focused work ethic to every role, ensuring operational efficiency and adherence to policies.

Throughout my career, I have excelled in high-pressure environments, coordinating workflows and providing top-tier customer service. My role as a Front Desk Supervisor at Hilton Grand Vacations allowed me to enhance guest experiences while maintaining seamless operations. Additionally, my experience as a Security Assistant for the Department of the Navy involved managing sensitive data and ensuring compliance with federal reporting requirements, showcasing my attention to detail and commitment to security.

I am passionate about leveraging my skills in office management, problem-solving, and customer service to support organizational objectives. I am eager to contribute my expertise to a dynamic team that values efficiency and excellence.

Experience

Work history, roles, and key accomplishments

Front Desk Supervisor

Hilton Grand Vacations

Apr 2022 - Jul 2023 (1 year 3 months)

Managed room assignments based on guests' needs, ensuring seamless check-in and check-out experiences. Processed financial transactions, adhered to credit/cash policies, and followed cash register procedures.

Customer Service Hotel Operations

Garage Attendant & Security

Liberty Parking

Sep 2022 - Jun 2023 (9 months)

Enforced parking policies, issued citations, and managed parking passes for employees, clients, and visitors. Monitored parking areas to deter theft, vandalism, and unauthorized vehicle access.

Security Operations Enforcement Surveillance Access Control

Customer Service Representative

Alorica for Verizon

Jun 2021 - Apr 2022 (10 months)

Assisted customers with product inquiries, troubleshooting, and service solutions to improve user experience. Generated sales through product knowledge and exceptional customer interactions.

Customer Service Sales Troubleshooting Product Knowledge Training

Security Assistant

Department of the Navy

Oct 2017 - Aug 2019 (1 year 10 months)

Researched, created, and maintained an electronic database tracking over 50 criminal cases and biometric data. Processed 700+ background checks and entered Military Protective Orders into federal law enforcement databases.

Database Management Background Checks Data Entry Records Management

Office Automation Clerk

Department of the Navy

Oct 2017 - Aug 2018 (10 months)

Provided administrative support for traffic court and impound services. Processed and recorded 1,780+ citations and summons in military law enforcement databases.

Administrative Support Data Processing Records Management Database Management document preparation

Administrative Specialist

United States Marine Corps

Sep 2015 - Apr 2017 (1 year 7 months)

Managed administrative processes including correspondence, travel orders, personnel records, and ID issuance. Ensured compliance with military directives, prepared reports, and maintained confidential documentation.

Administrative Support Records Management Compliance Report Preparation Confidentiality

Administrative Assistant

We Care Now Co.

Mar 2014 - Sep 2015 (1 year 6 months)

Maintained a database supporting over 1,000 volunteers for community outreach programs. Coordinated logistics for annual humanitarian missions, securing vendor contracts and bulk purchasing.

Database Management Volunteer coordination Logistics Contract Negotiation Event Planning

Education

Degrees, certifications, and relevant coursework

Bethune-Cookman University

Undergraduate Studies, Psychology

2021 -

Currently pursuing undergraduate studies in Psychology. Expected to complete the program in 2024, focusing on foundational psychological principles and research methods.

Walsh University

Certification, Technical Workforce

2023 - 2024

Completed the Skilled Technical Workforce Program, gaining certifications in Lean Six Sigma Yellow Belt, OSHA 30 & OSHA 10, and Microsoft Office Specialist. This program enhanced technical and safety skills relevant to various industries.