Connor Keele
@connorkeele
Detail-oriented general manager with strong organizational and leadership skills.
What I'm looking for
As a detail-oriented professional with extensive experience in office administration and team leadership, I am dedicated to enhancing client experiences and supporting day-to-day operations. My role as General Manager at Drift Coffee & Kitchen has allowed me to direct daily operations, manage staff, and create efficient schedules that improve team performance and customer satisfaction.
In my previous position as an Office Administrator at RustLaw, I honed my skills in client onboarding, communication, and file maintenance. I successfully managed multi-line phone systems, maintained organized client records, and supported billing processes, ensuring a smooth workflow. My commitment to staff training and conflict resolution has consistently contributed to improved employee retention and a positive work environment.
Experience
Work history, roles, and key accomplishments
General Manager
Drift Coffee & Kitchen
Mar 2022 - Present (3 years 3 months)
Directed daily operations and led a team in both front-of-house and kitchen roles. Managed staff schedules, trained new team members, and improved employee retention. Oversaw inventory and budget tracking to enhance efficiency.
Server
Savorez
Mar 2023 - Aug 2023 (5 months)
Delivered high-quality service in a fast-paced environment, effectively communicating with kitchen and bar staff to ensure timely orders. Handled customer concerns and special requests professionally.
Office Administrator
RustLaw
Nov 2021 - Apr 2022 (5 months)
Managed a multi-line phone system, handled client intake and scheduling, and maintained organized client records. Supported billing processes and ordered office supplies to ensure efficient workflow.
Education
Degrees, certifications, and relevant coursework
Liberty University
Economics
2021 -
Studied at the School of Economics, focusing on economic principles and their applications in various sectors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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