Open to opportunities

COMFORT ONOJA

@comfortonoja

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Customer service and health-care assistant focused on calm, reliable support.

Nigeria

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What I'm looking for

I’m looking for an environment that lets me succeed and grow professionally—where I can use my communication, problem-solving, and documentation skills to support customers or patients, collaborate with experts, and deliver excellent technical ideas and services.

I’m a resourceful, people-first professional with hands-on experience as a Customer Service Representative, where I answer customer questions, resolve complaints through calls and emails, and maintain customer satisfaction while promoting the company’s image. I also support smooth operations through inventory tracking, dispatch scheduling, delivery coordination, and maintaining accurate waybills.

I’m equally comfortable in healthcare settings, completing student clinical placement as a Health Care Assistant—checking vital signs, documenting observations, assisting patient mobility, and providing personal care for acute and chronic conditions, with psychosocial care and cognitive support. I’ve also built client-facing and communication strengths through roles like Sales Wealth Manager/Executive (bringing clients, marketing, and closing deals) and Public Relation Office Assistant/Field Enumerator work that required clear interviewing, accurate recording, and maintaining a professional public image.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Guo Logistics Company

Jan 2025 - Present (1 year 9 months)

Answered customer questions and resolved complaints through calls and emails while maintaining customer satisfaction. Coordinated inventory tracking, dispatch scheduling, delivery coordination, waybills, and stock monitoring to ensure timely, safe goods movement.

Customer Service Call Handling Email Support Complaint Resolution Customer Satisfaction Customer Relationship Management Delivery Coordination Waybills Logistics Coordination

Health Care Assistant

City Hospital Benue State

Jan 2025 - Jan 2025 (0 months)

Completed student clinical placement as a Health Care Assistant, supporting patient care and documentation. Assisted with vital sign checks, mobility, personal care activities of daily living, and psychosocial/cognitive support for acute and chronic conditions.

Vital Signs Monitoring Patient Observation Reporting Clinical Documentation Personal Care Cognitive Support

Sales Wealth Manager/Executive

Rosabon Financial Services

Jan 2024 - Jan 2025 (1 year)

Brought in clients who could invest in the company and supported staff coordination. Marketed the company’s product to the target audience and closed deals to maximize the company’s wealth.

Sales Wealth Management Staff Coordination Marketing Deal Closing

Office Secretary/Admin Officer

Eze-Ugo Inter Biz Ltd

Jan 2022 - Jan 2023 (1 year)

Worked as an Office Secretary/Admin Officer, managing guest visit details and supporting company budgeting. Tracked records and company expenditures.

Guest Management Budgeting Record keeping Administration

Field Enumerator Officer (EO)

Federal Ministry of Humanitarian Affairs

Apr 2021 - Apr 2022 (1 year)

Served as a Field Enumerator Officer, enrolling pupils for a school feeding program and verifying information on survey forms. Interviewed residents, explained program purpose, recorded responses accurately, and assisted with completing surveys before doing door-to-door outreach.

School Feeding Program Enrollment Accurate Response Recording Census Interview Support

Public Relations Office Assistant

National Youth Service Corps

Jan 2021 - Jan 2022 (1 year)

Assisted with public relations by recording attendance, preparing progress reports, and attending staff meetings. Maintained order, discipline, and a safe, respectful learning environment while supporting the organization’s public image.

Attendance Reporting Progress Reports Meeting Support

English Teacher/Tutor

Mata De Winner Nursery and Primary School

Jan 2014 - Jan 2018 (4 years)

Taught pupils how to read and write while planning and delivering engaging lessons. Assessed student progress and supported a safe, productive learning environment by encouraging participation and social/emotional growth.

Lesson Planning Student Assessment Safe Classroom Environment Social Emotional Support

Public Health Relations

Benue State University Teaching Hospital

Jan 2017 - Jan 2017 (0 months)

Completed student industrial attachment supporting public health relations activities at a teaching hospital. Helped ensure patients were attended to and relayed patient reports and complaints to the public relations department for intervention.

Public Relations