Blessing Jacob

Managed customer accounts, verified documents, and assessed goods for loan applications. Responsible for marketing and loan disbursement.

Tracked outstanding debts and contacted debtors to negotiate payment plans. Updated account statuses and ensured compliance with legal requirements when necessary.

Served as a loan recovery agent and customer care representative, utilizing various CRM tools to manage overdue accounts and negotiate payment plans while maintaining accurate records of customer interactions.

Managed customer inquiries and built rapport with potential clients in the real estate sector. Scheduled appointments and maintained accurate records of client interactions while collaborating with agents to ensure a seamless experience.

Recorded daily activities and managed incoming and outgoing items to ensure smooth production processes. Maintained sales records and communicated effectively with the team.

Handled incoming calls, generated sales leads, and resolved customer complaints. Ensured excellent customer service through effective communication and order processing.

Managed sales transactions, utilized accounting software, and maintained records of daily sales. Provided excellent customer service in a showroom environment.

Executed marketing campaigns across various channels and developed promotional activities to enhance brand visibility and customer engagement.

Assisted customer service representatives and management in achieving performance goals while maintaining client relationships and handling correspondence.

Managed customer care operations, balanced cash transactions, and ensured compliance with organizational standards for service delivery.

Taught English to nursery and primary pupils, fostering a positive learning environment and supporting student development.

Assisted in sterilizing instruments and transporting patients, while supporting surgical teams during operations.

Achieved a Diploma in Mass Communication, enhancing skills in media production and communication strategies.

Completed secondary education with a focus on general studies, preparing for higher education and vocational training.

Completed a Bachelor of Science in Mass Communication, focusing on media studies, communication theory, and practical skills in journalism and broadcasting.

Completed primary education, laying the foundation for future academic pursuits.