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Colin Markgraaft

@colinmarkgraaft

Sales representative at Revenx; managed HubSpot and HighLevel pipelines and earned promotion to team leader.

At Revenx, I closed inbound and outbound leads, managed qualified prospects in HubSpot CRM and HighLevel, and supported new reps by sharing knowledge. I also upsold and cross-sold to existing clients.

At Jabba Connect, I worked as an Outbound Sales Teamleader, coaching and developing team members, monitoring call quality, and tracking team KPIs. I earned recognition for top-quality sales for three months running and helped a team member earn promotion to Team Leader.

Experience

Work history, roles, and key accomplishments

Inside Sales Representative

Revenx

Feb 2026 - May 2026 (3 months)

Closed inbound and outbound leads, managed a pipeline of qualified prospects in HubSpot CRM/Highlevel, and hit KPIs including revenue goals and conversion rates.

HubSpot GoHighLevel Sales Pipeline Management KPI Achievement Upselling Cross Selling

Appointment Setter

The Call Center Doctors

Oct 2025 - Feb 2026 (4 months)

Conducted high-volume outbound cold calls to pre-qualified leads using an advanced dialer system, and promoted roofing services to qualified homeowners.

Cold Calling Dialer Systems Communication Skills Lead Nurturing Customer Service

Educational Planner / Sales Representative

Optimi College

Sep 2017 - Mar 2025 (7 years 6 months)

Followed up on leads, built and maintained pipeline in CRM, completed full sales process telephonically, and hit revenue targets.

CRM Sales Pipeline Management Customer Retention Reporting Communication Skills

Outbound Sales Teamleader

Merchants BPO

Sep 2016 - Jan 2017 (4 months)

Led daily team briefings, provided coaching and mentoring, conducted call calibrations, and monitored dialler performance and team productivity.

Team Leadership Coaching Mentorship Call Calibration Performance Monitoring Dialer Systems

Outbound Sales Teamleader

Jabba Connect

Aug 2012 - Jul 2016 (3 years 11 months)

Led strategic team briefings, provided coaching and mentoring, managed high-volume outbound sales activity, and administered monthly payroll.

Team Leadership Coaching Mentorship Cold Calling Dialer Systems KPI Management Payroll Incentive Programs

Sales Call Center Representative

Jabba Connect

Jul 2011 - Jul 2012 (1 year)

Managed high-volume telemarketing campaigns, performed outbound cold calling, and guided prospects through the full sales cycle.

Telemarketing Cold Calling Dialer Systems Sales Cycle Management Target achievement

Sales Call Center Representative

Sell Direct Marketing

Jan 2007 - Mar 2008 (1 year 2 months)

Managed high-volume telemarketing campaigns, performed outbound cold calling, and consistently achieved sales targets.

Telemarketing Cold Calling Dialer Systems Sales Cycle Management Target achievement

Sales Call Center Representative

Incommunica

May 2005 - Jan 2007 (1 year 8 months)

Conducted telemarketing campaigns for newspaper subscriptions and store card promotions, managed contract renewals, and executed targeted cold-calling campaigns.

Telemarketing Cold Calling Customer Retention Contract Management KPI Achievement

Education

Degrees, certifications, and relevant coursework

Peninsula Technicon

Certificate of Sales, Sales

2003 - 2003

Completed a Certificate of Sales covering intro to accounting, effective communication, computer literacy, effective supervision, mathematical literacy, and effective sales.