Vinicius Gonçalves

I've conducted two years of outbound cold and warm calling for The Church of Jesus Christ of Latter-day Saints, generating interest, qualifying contacts, and scheduling virtual or in-person follow-ups across 15 cities.

As an Outbound Team Lead and Executive Administrative Assistant, I've coached teams of up to 156 volunteers, delivered consultative outreach training, tracked performance goals, and implemented follow-up initiatives that increased retention by 25% year over year. Fluent in Portuguese and English, I bring active listening, objection handling, and relationship-building to U.S.-market client conversations.