Simone Paplin
@simonepaplin
Analytical operations specialist driving data integrity and process improvement.
United StatesWhat I'm looking for
I am an analytical, detail-oriented professional with over three years supporting data-driven operations, workflow optimization, and cross-functional collaboration.
I have hands-on experience managing CRM and content platforms such as HawkSoft, Umbraco, Recruitmax, and HubSpot, and I routinely document processes, validate data integrity, and ensure compliance across systems.
My work includes reporting and dashboarding with Excel and Tableau, coordinating between IT, HR, Marketing, and Finance, and driving process improvements that increase accuracy and efficiency.
I am recognized for a strong work ethic, adaptability, and a commitment to learning complex systems quickly to support organizational goals and improve user experience.
Experience
Work history, roles, and key accomplishments
Insurance Assistant Representative
Street Insurance Professionals
Jun 2025 - Present (4 months)
Manage client policies, renewals, and documentation in HawkSoft ensuring accuracy and compliance, and coordinate with agents and carriers to resolve discrepancies and streamline operational workflows.
KFDigital Marketing Specialist
Kforce
Apr 2023 - May 2025 (2 years 1 month)
Analyzed and reconciled campaign, referral, and website data in Umbraco to ensure data integrity and reporting accuracy, and partnered with IT, HR, and Finance to document workflows and implement process improvements.
Web Content Editor
Kforce
Nov 2021 - Apr 2023 (1 year 5 months)
Managed and maintained digital content in Umbraco and Recruitmax ensuring data integrity and accessibility compliance, automated performance reports, and provided insights to optimize content and processes.
Education
Degrees, certifications, and relevant coursework
UFUniversity of South Florida
Bachelor of Science, Marketing
Completed a Bachelor of Science in Marketing at the University of South Florida, focusing on marketing principles and data-driven strategies.
HCHillsborough Community College
Associate of Arts, Business Administration and Management
Earned an Associate of Arts in Business Administration and Management with coursework in foundational business principles and management practices.
Availability
Location
United StatesAuthorized to work in
Job categories
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