At Printcraze, I maintain the company website, product listings, and digital inventory. I also diagnose and resolve hardware output issues on production equipment.
In my Home IT Lab, I built virtualized Windows environments with VirtualBox to practice help desk tasks, including Active Directory account management and password resets.
I also practiced troubleshooting software and operating system configurations. In a separate network lab, I diagnosed connectivity issues and tested IP addressing and DNS resolution.
As a Shift Leader at United Dairy Farmers, I managed POS and register operations and troubleshot system issues during live shifts. I trained new hires on system usage and operational procedures.
