@milindavelasquez
IT Specialist at Ruiz Foods who reduced operational downtime by 15% while supporting warehouse and production operations.
United StatesAt Ruiz Foods, I support office, warehouse, and production staff across an enterprise warehouse and manufacturing environment. By troubleshooting hardware, software, network, printer, and account issues, I helped reduce operational downtime by 15%.
I also maintain website content and administer SharePoint sites for multiple departments. In my CyberChecker project, I developed Python scripts to process cybersecurity news and threat intelligence, then automated PDF report creation.
Work history, roles, and key accomplishments
Ruiz Foods
Oct 2025 - Present (1 year)
Provide IT and operations support across an enterprise warehouse and production environment, troubleshooting hardware, software, network, and user account issues. Maintain company website content and support domain-connected devices and enterprise applications.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
2022 -
Grade: 3.0
Pursuing a Bachelor of Science in Computer Science with a GPA of 3.0, expected to graduate in May 2026.
IBM Quantum-Safe Cryptography Certificate, Quantum-Safe Cryptography
Earned the IBM Quantum-Safe Cryptography Certificate.
Software and tools used professionally
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