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Cláudio Cavallari

@cludiocavallari

I lead IT operations, critical-system support, infrastructure, and service governance for high-availability financial environments.

Brazil

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What I'm looking for

I'm looking to lead IT operations, infrastructure, support, or service governance in mission-critical environments, connecting technology, business, and suppliers while improving availability, operational performance, and service quality.

I've led IT operations for TradeMaster, migrating critical systems and legacy ERPs to new credit platforms while maintaining high availability and operational performance. I also reduced technology costs by more than 30% through supplier contract renegotiation and financial optimization.

At Banco Carrefour, I led the Software Quality Center of Excellence with more than 50 QA professionals, implementing Agile Testing and test automation in Device Farm. At PagSeguro PagBank, I coordinated technical support teams for acquiring systems and digital financial services, automating governance through Jira Service Desk to improve N1, N2, and N3 support flows.

Across more than 20 years in technology, I've connected IT, business, and suppliers in mission-critical environments, with experience in infrastructure, service governance, legacy migration, data administration, mainframes, and project leadership.

Experience

Work history, roles, and key accomplishments

IT Manager | Operations | Credit

TradeMaster

Sep 2022 - Oct 2025 (3 years 1 month)

Led migration of critical systems and legacy ERPs to new credit platforms, ensuring high availability and operational performance. Reduced technology costs by over 30% through vendor contract renegotiation and financial optimization.

IT Management Operations High Availability Performance Optimization Vendor Management Cost Optimization ITIL